Team Leader

At NZCL, we are dedicated to supporting people with disabilities in New Zealand. Our Disability Support Services reflect our belief that all people deserve to live fully, have equal opportunities, and achieve their ambitions.

We are looking for an energetic and motivated Team Leader for our Residential Houses in Hamilton.

You will lead a team in supporting them to live as independently as possible. Supporting the person to plan and work towards their goals, making sure the person is at the centre of everything you do, and that the person lives a rich and fulfilling life.

There will be a mixture of morning, afternoon, and evening shifts spanning across the week, so having the flexibility to support your team across a variety of shifts is a key part of this role.

What does the role involve? | He aha te mahi a te mahi

A Team Leader assists people with disabilities to live as independently as possible, as well as leading and motivating their team. Your day will involve a range of responsibilities and could include:

• Activities at home and in the community that are meaningful and purposeful to the people, including maximizing independence and involving Whānau.
• Household duties including meal preparation, daily care routines, and personal cares.
• Working together with a team to implement personal support plans consistently, with effective and positive teamwork and communication.
• Providing people with a warm and nurturing environment to live in, which is inclusive of ideas and feedback so that each person is supported towards their personal goals.

What is in it for you? | He aha kei roto mo koe

As a company we are committed to our employees. We're proud to employ and train the best people in all areas of our organisation and we enjoy a vast degree of diversity within our staff teams.

• Earn competitive pay rates between $ per hour. With an additional shift allowance of $1 per hour for Team Leader duties.
• Bespoke training that is tailored to the needs of the rangitahi/young person
• Clinical Supervision to support best practice
• PB Tech discount when shopping online
• Discounted 2Degrees phone and broadband plans
• Discounted Southern Cross Health Insurance
• Discounted Samsung products
• Employee Assistance program service anytime you need health and wellbeing support
• 'Refer a friend' Bonus.

What are we looking for? | He aha ta tatou e rapu ana

• Minimum Qualification Level 3 in Health and Well-being required
• People who are passionate about helping others, are kind and understanding.
• Previous experience in a healthcare setting preferred, including experience with disabilities and challenges behaviours.
• Full driver's license is essential.
• Somebody who has the initiative to push people for their goals, is energetic, outgoing, and can think outside the box. You need to be respectful of others thinking, and their way of living life that may be different to your own.
• Flexibility to work overnight shifts across a roster, including weekends.
• A warm, calm, and friendly personality with a passion for supporting people to achieve positive outcomes for themselves.

Empathy, respect, and cultural awareness is important in this role as the people we support come from diverse backgrounds with varying needs and interests.

If you are passionate about supporting people, then maybe there is a role for you here. Send your request to NZCL.

Mēnā he tangata ngākaunui ana koe ki te tautoko i ngā momo tāngata, tēnā pea, kei konei he tūranga mōu. Tukua mai tō tono ki NZCL.

Please bear in mind all applicants must be a NZ Resident/Citizen or have a valid NZ work permit.

Reference #

36871

Posted on

18 Nov 2025

Closes on

18 Dec :00

Location(s)

Hamilton branch area

Expertise

Client Services (General), Aged Care, Contact Centre, Service Facilitation, Management, Vocational, Child & Youth Care, Disability Support, Home Support, Rehabilitation, Respite Care, Mental Health & Wellness

Job level(s)

1 - 3 years of experience, 3 - 5 years of experience

Work type(s)

Permanent full-time