Administration Support

Administration Support

Southern Cross Wellington Hospital

Southern Cross Wellington Hospital is a modern private surgical facility with integrated specialist consulting services. It includes five operating theatres, day procedure units, advanced diagnostics, and an intensive care unit—enabling care for a wide range of patients, including those undergoing complex elective surgeries. The hospital offers a broad spectrum of clinical services, including Orthopaedics, Neurosurgery, Colorectal surgery, Gynaecology, Neurophysiology, Ophthalmology, Oncology, and Urology. Established in 1992, the hospital has undergone significant upgrades and is currently expanding to increase surgical capacity and broaden its healthcare offerings in the Wellington region.

Mō te Tūranga | About the Role

As our Administration Support, you'll be at the heart of the specialist centre — the friendly, professional first point of contact for patients. From coordinating appointments and managing sensitive patient information to ensuring accounts are processed accurately and clinics run smoothly, you'll play a vital role in keeping everything operating seamlessly. Your attention to detail and warm communication will help create a positive experience for everyone who walks through our doors.

You'll support the specialist centre team by managing consultant's clinics, along with associated documentation and billing, and assisting with day-to-day operations. You'll work closely with colleagues and specialists to ensure a smooth flow of information and a consistently high standard of service. Every day brings variety. This role is perfect for someone who thrives on organisation, teamwork, and making a real difference in people's healthcare experiences. You'll be part of a collaborative hospital environment that values excellence, professionalism, and care — while proudly representing Southern Cross Healthcare within the community.

Ngā pūkenga me ngā wheako | Skills and experience

• Exceptional communication and relationship-building skills that make every interaction count
• Proven experience in a fast-paced, front-line customer service environment
• A positive, friendly, and proactive attitude with a genuine passion for helping others
• Flexibility and adaptability — you thrive in dynamic, ever-changing environments
• A sharp eye for detail and a commitment to accuracy in everything you do
• Strong organisational skills with the ability to juggle multiple priorities seamlessly
• Previous experience in healthcare or medical administration (a definite plus)
• A relevant tertiary qualification — with healthcare management credentials highly regarded
• Confidence using Microsoft Office Suite and digital tools to stay efficient and connected

Ngā mea ka taea e mātou te tuku I a koe | What we can offer you:

• Competitive Rewards: Attractive remuneration package, relocation allowance, and employee referral bonus scheme.
• Health & Wellbeing: Funded health insurance, a comprehensive wellbeing programme, and generous Christmas/New Year breaks.
• Perks & Community: Discounts from a range of partners and the opportunity to join our Employee Rainbow Network.
• Free Parking: Free parking is available a short walk from the hospital.

Ko wai matou | Our Organisation

At Southern Cross Healthcare, our purpose is clear: to advance quality healthcare across Aotearoa New Zealand. Our values shape everything we do:

• Care First – We lead with compassion, delivering care that's deeply human through genuine manaakitanga.
• Better Together – Collaboration is our strength. We unite diverse skills and perspectives to create better outcomes for all.
• Pursue Excellence – We strive to improve, innovate, and excel every day—never settling, always aiming to deliver our best.

We're proud to bring together over 4,000 skilled professionals—including 2,000 nurses and anaesthetic technicians—working alongside more than 1,200 specialists, surgeons, anaesthetists, and allied health experts. Together, we're one of Aotearoa New Zealand's largest and most trusted healthcare providers.

Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity, and inclusion.

We honour Te Tiriti o Waitangi and foster a culturally safe environment that reflects manaakitanga and values the unique perspectives of our people. Our core value, Better Together, guides our goal to build a workforce that mirrors the diversity of Aotearoa New Zealand.

If you have specific needs or would like to discuss how we can support you, please contact our Talent Acquisition team at for a confidential conversation.

Haere mai, ā, mā te mahi tahi ka whai wāhi ki tētahi mea whai take, ka āwhina i ngā tāngata ki te whai oranga mā te whakaaro anō ki te tautiaki hauora

Join us, and together, each of us can be part of something important, helping people live their best lives by reimagining healthcare.

For a copy of the Job Description visit Position-Description-Specialist-Centre-Admin-