Regional Manager
5 days ago
Description
Regional Manager – Veterinary Clinics (Wellington, New Zealand)
Join a values-driven organisation shaping the future of veterinary care across New Zealand.
Are you a dynamic leader with strong business acumen and a passion for people, pets, and performance? We're looking for an experienced leader to take full operational and financial responsibility for a portfolio of veterinary clinics within our Wellington, Palmerston North and Napier area network.
At VetPartners, we pride ourselves on delivering shared services support that drives success for our veterinary clinics, and as our Regional Manager you'll coach and support Practice Managers and Lead Veterinarians to deliver exceptional client care, high clinical standards, and outstanding business results.
Reporting to the Group General Manager NZ, you'll oversee all aspects of operations from client experience and clinical standards to team leadership and financial performance. The role will position you as a strategic business partner and mentor, ensuring every clinic aligns with VetPartners' policies, values, and growth objectives.
You'll play a pivotal role in:
Driving excellence in client care and satisfaction, ensuring every visit builds trust and loyalty
Maintaining high standards of patient care, supporting clinics to achieve key health and preventative care KPIs
Leading, coaching and developing Practice Managers, Lead Vets, and clinic teams to foster a positive and high-performing culture
Managing financial performance, analysing P&L statements, setting budgets, and achieving EBIT targets
Overseeing HR, marketing, compliance, and facilities, ensuring smooth and effective day-to-day operations
What you'll be doing
Client & Patient Care: Champion exceptional client experiences and gold-standard veterinary care
Team Leadership: Recruit, mentor, and develop practice leaders and teams across multiple locations
Financial Management: Deliver strong business performance through effective P&L oversight, budgeting, and strategic planning
Operational Excellence: Implement consistent systems, processes, and compliance standards across all clinics
Culture & Engagement: Foster a supportive, values-driven environment that promotes collaboration, professional growth, and staff satisfaction
What we're looking for
You're an inspiring leader who thrives in a fast-paced, multi-site environment. You bring a mix of strategic thinking, commercial savvy, and a genuine passion for people and animal care.
To succeed in this role, you'll have:
3+ years' experience in a multi-site business management or operations role (veterinary or healthcare industry preferred)
Proven leadership and people management skills, with expertise in employee relations, coaching, and performance development
Strong financial and analytical acumen - comfortable working with budgets, P&Ls, and KPIs
Exceptional communication and relationship-building skills
Qualifications in Business Management or Human Resources (highly regarded)
Why join VetPartners?
Shared Purpose: Join a passionate community dedicated to making a positive impact on pets and their owners.
Collaborative Culture: Work in a supportive environment where innovation and personal growth are encouraged.
Rewarding Work: Know that your contributions directly support a meaningful mission every single day.
Career Growth: Grow with us through ongoing training and professional development.
Take the next step in your leadership career.
If you're ready to make a difference in the lives of people, pets, and veterinary professionals, we'd love to hear from you.
Click Apply to submit your resume demonstrating how your experience aligns with this exciting opportunity to join a team that's transforming veterinary care across New Zealand
VetPartners is committed to Equal Employment Opportunities. We are dedicated to providing an inclusive, diverse, and flexible workplace where differences are valued. We welcome people of all backgrounds, experience and abilities.
A note to recruitment agencies: We are not accepting candidates from recruitment agencies. We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. No agencies required.
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