People and Culture Manager

The Hotel Britomart

Situated in the vibrant nine-block Auckland community of Britomart, The Hotel Britomart offers a distinctive experience of the city's best accommodation, dining and shopping. Within a blended modern and heritage building, the hotel has 99 thoughtfully crafted guest rooms, five luxurious Landing Suites and one-of-a-kind event spaces alongside its sustainable restaurant, kingi. A 5 Green Star hotel, with layers of history, art and design throughout, it's a place where the team is proud to be independently New Zealand-owned, delivering authentic New Zealand experiences. We are seeking capable and experienced professionals to join The Hotel Britomart in the position of a People and Culture Manager.

We are looking for a passionate superstar to join our management team here at The Hotel Britomart. You will thrive on immersing yourself in the brand, hotel operations and be proud to be a part of our hotel.

Reporting to the General Manager you will be the lead for all P&C Operations at the hotel including recruitment, policy and procedures, automation, learning and development, employee relations, workplace health and safety, wellbeing, benefits, team engagement and sustainability. You will ensure People and Culture processes are effectively managed, and that the business is provided with the appropriate support and strategic direction. This role is based at The Hotel Britomart in the heart of downtown Auckland.

The start date is effective 5th January 2026.

About you:

• A proven performance record with at least 5 years' experience in a similar role. Preferably within the hospitality sector.
• You must have excellent written and verbal communication.
• You will be a natural networker, building relationships will be a passion as will be ensuring 100% delivery to our team members and guests alike.
• The tenacity to thrive in a fast-paced performance driven environment – you not only meet performance targets, but you exceed them with passion.
• Exemplary presentation skills, be able to converse with key stakeholders across the business.
• You hold a positive mindset and are a creative thinker. You are a focused professional and self-motivated marketer.
• Fantastic problem-solving skills – you must be prepared to take each day as it comes and bring a growth mindset to everything you do.
• A willingness to develop and create a thriving team member environment/culture.

Your Skills & Experience:

• Strong self-management and personal autonomy.
• Knowledge of employment legislation and best practice.
• Experience implementing people related tools and processes in a high growth organisation.
• Outstanding communication skills.
• Proven ability to develop company culture.
• Flexible, hands-on approach.
• Proven L&D experience and confident facilitator.
• Experience dealing with key stakeholders such as owners etc.
• People management and strategic planning experience desirable.
• Experience as part of a senior leadership team.
• Ability to identify training needs, to develop and deliver effective training.
• Strong commercial and financial acumen, with proven ability to lead and deliver transformational change.
• Proven ability to develop people strategy and translate into operational plans.
• Strong developed coaching capability and facilitation experience.
• Proven experience leading a medium sized team through both direct and indirect relationships.
• True generalist experience across all areas of P&C.
• Bachelor's or Master's degree (HR management, or related discipline).

The Hotel Britomart Team Benefits:

• Free celebratory night including breakfast stay after 6 months.
• Accommodation and food and beverage discount for Team Members.
• Team Member accommodation discount internationally via TFE Hotels.
• Friends and family rates at The Hotel Britomart and internationally via TFE hotels.
• Reward and recognition program.
• Career development pathway.
• Team meal provided per shift.
• Dry-cleaning
• And many more

Start your story with us today

To lodge your interest in this exciting opportunity, Apply online with your CV and cover letter. Valid New Zealand working rights are essential