Client Services Consultant

4 days ago


Auckland CBD, New Zealand Find Recruitment Full time

ABOUT THE CLIENT

Our client is a leading successful financial services company based in the CBD. They seek a bright Client Services Consultant to join their high performing and supportive team on a permanent basis

Known for their strong customer focus and commitment to excellence, they provide a dynamic and inclusive workplace where people are encouraged to grow their careers.

ABOUT THE ROLE

The primary focus of the role is taking inbound calls from customers and providing excellent customer service. You'll manage and process withdrawal requests. You'll be the key point of contact for customers, ensuring every interaction is handled with empathy, professionalism and precision. You must be confident on the phone and have excellent communication skills. You will be given full training and support to grow in the role. 

The role is Monday - Friday - 9am - 5pm - with 3 days WFH once trained. 

SKILLS & EXPERIENCE

  • 3+ years of call centre customer service experience - inbound and outbound
  • Experience working or studying in financial services, insurance or banking highly sought but not essential
  • Confident on the phone and excellent communication skills
  • Positive attitude and hunger to learn
  • Able to problem solve and work under pressure
  • Reliable, hardworking and accurate
  • NZ Citizen or Permanent Resident

BENEFITS

  • Excellent salary on offer + insurance and other benefits
  • 3 days WFH flexibility (once trained)
  • Great career progression opportunities within
  • Supportive management and nice, diverse team environment

If this role sounds like you then click APPLY now

Geena Wesseling

Senior Recruitment Consultant


  • Client Co-Ordinator

    1 week ago


    Auckland CBD, New Zealand Alliance Services Full time NZ$60,000 - NZ$80,000 per year

    Job Description – Client Coordinator (Auckland)Purpose of the Role:This role provides a high-level point of contact for clients and ensures all service requests are logged, managed, and closed efficiently. The role also acts as a central operations and information gatekeeper for the business, maintaining oversight of service delivery, management follow-up,...

  • Customer Service

    1 week ago


    Auckland City, New Zealand Geneva Healthcare Full time

    **Customer Service - New Client Consultant**: Auckland, NZ Permanent **This is a permanent full time role (40 hours per week) based at our Quay Street office.** **Who we are | Ko wai matou** Geneva Healthcare is driven by a company culture based around family values which is crucial to our overall success. We offer our employees real career opportunities...


  • Auckland CBD, New Zealand Consult Recruitment - Professional Services Full time

    About the Company: Our client is a highly respected professional services firm based in Christchurch, offering tailored advisory and accounting services. They pride themselves on their collaborative culture, professional development opportunities, and strong emphasis on client relationships and community engagement. About the Role: This is a pivotal...

  • Care Consultant

    2 weeks ago


    Auckland CBD, New Zealand Geneva Healthcare Full time

    **Care Consultant**: Auckland CBD, NZ Permanent **Join Our Team as a Private Care Consultant at Private Care NZ!** Are you passionate about making a difference in people's lives? Do you excel at providing exceptional customer service and creating personalised solutions? Private Care NZ is seeking a dedicated Private Care Consultant to be a vital part of...

  • Care Consultant

    1 week ago


    Auckland CBD, New Zealand Geneva Healthcare Full time

    **Care Consultant**: Auckland CBD, NZ Permanent **Join Our Team as a Private Care Consultant at Private Care NZ!** Are you passionate about making a difference in people's lives? Do you excel at providing exceptional customer service and creating personalised solutions? Private Care NZ is seeking a dedicated Private Care Consultant to be a vital part of...


  • Auckland CBD, New Zealand Tyler Wren Full time NZ$60,000 - NZ$90,000 per year

    Want something truly different to your traditional accounting firm? We know that's often said, but here, we genuinely mean it.  Our client helps NZ businesses thrive with clear, stress-free bookkeeping, combining expert knowledge, innovative systems, and genuine care for the people behind every business. The Role As Client Services Manager, you'll be the...

  • Strategy Consultant

    2 days ago


    Auckland CBD, New Zealand Devereux Clayton & Partners Full time

    Our client, CVA is a leading strategy and deal advisory boutique, part of a global organisation spanning 20 countries around the world. For more than three decades, their mission has been to help CEOs, Boards, and Senior Managers to increase the value they create for customers and the value of their own businesses. They assist leading clients across some of...

  • Senior Consultant

    1 week ago


    Auckland CBD, New Zealand Tenzing Ltd Full time

    Join our growing team of consultants as a Data Engineer, based in Wellington or Auckland. This is an exciting opportunity to work on impactful projects where data is at the heart of transformation. As a consultant at Tenzing, you'll be part of a collaborative project team, contributing to the design, development, and implementation of cloud data-centric...

  • Client Operations

    4 hours ago


    Auckland City, New Zealand Mace IT Services Full time

    **Location**: Auckland, NZ (Remote/Hybrid) **Company**: Mace IT Services & Juniorlogs SMS **Employment Type**: Full-Time/Part-Time/Casual Hours **About Us** At Mace IT Services & Juniorlogs SMS, we’re passionate about delivering smart, scalable solutions to Auckland small businesses and childcare centres across New Zealand. As a fast-growing IT company,...


  • Auckland CBD, New Zealand Finity Consulting Full time NZ$80,000 - NZ$120,000 per year

    About Finity Finity is the market-leading actuarial consulting and strategic analytics firm in Australia and New Zealand. We combine deep industry expertise with a unique breadth of technological capability to deliver innovative and practical advice and solutions to a broad base of over 450 clients. Our offering to our clients ranges from our more...