Food and Beverage Duty Manager

4 days ago

Cambridge, New Zealand Clements Hotel Full time NZ$60,000 - NZ$90,000 per year

This beautifully restored and thoughtfully renovated building has been transformed into a five-star boutique hotel, featuring 29 elegant guest rooms. The Clements Hotel offers extensive food and beverage operations, versatile event spaces, and a stylish speakeasy bar set —creating a truly unique hospitality experience in Cambridge.

Steeped in history, this property is iconic and promises to become a popular weekend dining destination with locals; the plush basement bar will have a prohibition era vibe with an extensive cocktail list and the restaurant serves contemporary cuisine, inspired by the local Cambridge food scene, using fresh, locally sourced ingredients. Original features within the hotel include a magnificent sweeping staircase, stunning stained-glass windows, parquet flooring, high ceilings, and luxurious furnishings creating a refined and relaxed atmosphere.

As the Duty Manager you will play a crucial role in ensuring the smooth operation of our food and beverage facilities. You will be responsible for supervising and coordinating daily restaurant, bar and conference activities, managing staff, and maintaining the high standards Capstone is known for.

Responsibilities:

• Overseeing daily restaurant operations to ensure exceptional guest experiences.

• Monitoring guest reservations

• Assisting in menu planning and special promotions.

• Handling guest inquiries, complaints, and special requests promptly and professionally.

• Collaborating with the kitchen team to ensure seamless service and food quality.

• Uphold the restaurant's policies and procedures.

• Ensuring a positive and safe working environment for all team members.

• Follow and implement the supply of Alcohol Act.

• Train all staff in food and beverage service to the Hotels standard.

• Responsible for optimising restaurant sales via upselling, coaching and training.

Experience:

• Prior experience in Food & Beverage.

• Good written and verbal communication skills.

• Excellent administrative skills

• Previous experience in a customer service.

• Ability to think of your feet and work by yourself.

• Current Duty Manager Licence or ability to obtain one.

Applicant must be a NZ resident or applicable Visa holder, we are unable to sponsor for this role or take AEWV worker

If you are a passionate leader with a strong background in food, beverage, and events, we'd love to hear from you

Please submit your resume, along with a cover letter to 

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