Food & Beverage Operations Manager - Sherwood

5 days ago

Frankton, Otago, New Zealand Sherwood Queenstown Full time NZ$60,000 - NZ$120,000 per year

Sherwood Queenstown is a sustainably-minded, boutique hotel set on three acres of alpine hillside overlooking Lake Wakatipu and the Remarkables. Blending rustic charm with modern comfort, it offers a unique retreat focused on wellness, creativity, and community. Guests enjoy thoughtfully curated rooms, seasonal cuisine from its award-winning restaurant, and a vibrant cultural calendar featuring live music, art, and wellness experiences. Sherwood is more than a place to stay - it's a place to connect with nature, self, and others.

Role Overview

The Food & Beverage Operations Manager is responsible for leading and managing all food and beverage operations at Sherwood, specifically its acclaimed Two-Hat signature restaurant and event spaces. This role demands exceptional leadership, operational expertise, and a passion for delivering outstanding guest experiences. The successful candidate will oversee daily operations, financial performance, compliance, and team development to ensure service excellence and operational efficiency in a dynamic, high-standard environment.

Key Responsibilities


•    Lead and manage daily operations across all food and beverage outlets, ensuring seamless service and adherence to quality standards.

•    Drive financial performance by monitoring budgets, controlling costs, and implementing strategies to maximize revenue.

•    Ensure compliance with liquor licensing, health and safety regulations, and company policies.

•    Develop and mentor the team, fostering a culture of excellence, collaboration, and continuous improvement.

•    Enhance guest experience through proactive service standards, prompt feedback resolution, and innovative offerings.

•    Collaborate with sales and marketing to promote events, seasonal menus, and special initiatives that grow business opportunities.

What We Are Looking For


•    Proven experience managing food and beverage operations in a high-volume, premium hospitality environment.

•    Strong leadership skills with the ability to inspire and develop a diverse team.

•    Exceptional organisational and multitasking abilities in a fast-paced setting.

•    Solid financial acumen with experience in budgeting, cost control, and revenue analysis.

•    Knowledge of industry trends, compliance requirements, and best practices.

•    Flexible availability, including evenings, weekends, and public holidays, with a valid Manager's Certificate.

Benefits & Perks

When you join EVT, you have access to Incredible team member discounts from your first day on-the-job 

•    50% off stays at EVT hotels – Rydges, QT, Lylo and more.    

•    Rapid career growth opportunities through our EVT network.    

•    Local community involvement, volunteering and charitable giving.     

•    Australia and NZ's largest and most diverse experiences company

Join Sherwood Hotel and become an EVT experience creator, opportunity taker, the ultimate Daymaker Join and make a positive impact on our people, communities, and environment every day.

Sherwood is part of EVT

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.

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