National Administration Manager

4 days ago

Christchurch Central, New Zealand Heritage Lifecare Limited Full time

National Administrative Manager- Operations Support

We are Heritage

At Heritage Lifecare, we provide residential aged care services and facilities throughout New Zealand to over 2,500 people.  As a trusted aged care provider, our successful growth has stemmed from the ability to nurture and grow environments that feel like home – promoting inclusion, interaction and strong community values. Respecting individuals, both residents and staff, is the foundation stone on which Heritage Lifecare has been built.

Why Join Heritage Lifecare?

Heritage Lifecare is a trusted provider of residential aged care services across New Zealand. We are committed to delivering respectful, responsive, and person-centred care. As part of our national team, you'll have the opportunity to make a meaningful impact on the lives of residents and the teams who support them.

The Opportunity

An exciting opportunity has arisen for a special person to be part our dedicated team as a National Administrative Manager – Operations Support plays a critical role in embedding consistent administrative processes, supporting Facility Administration Managers, and enabling operational efficiency across our network of aged care homes and villages.

This role also contributes to revenue generation initiatives by ensuring administrative excellence and compliance that supports sustainable business performance.

This is an opportunity to work in an environment where career pathways and positive work ethics are important.

We are seeking:

Qualifications & Experience:

  • Tertiary qualification in Business Administration, Health Management, or a related field.
  • Minimum 5 years' experience in a senior administrative or operations support role, preferably in aged care or healthcare.
  • Demonstrated experience leading dispersed teams and embedding standardised processes.
  • Strong understanding of aged care funding models, compliance requirements, and operational frameworks.
  • Demonstrated experience leading Lean / continuous-improvement programmes.
  • Competency in change-management methodologies.
  • Proven ability to coach non-finance managers in commercial acumen—critical when partnering with Care Home Managers and Clinical Services Managers.

Key Competencies:

· Strategic thinking with a hands-on, solutions-focused approach.

· Excellent interpersonal and communication skills.

· High attention to detail and strong organisational skills.

· Ability to influence and lead change across multiple teams.

· Proficiency in Microsoft Office Suite and aged care administration systems (e.g., E-Case, Humanforce).

If you want to work for one of New Zealand's largest and most progressive aged care employers, we would like to hear from you.

We review applications once received, and hence interviews may be held before the closing date of this advertisement. If you are interested in the role, we would like to hear from you as soon as possible to increase your chances of an interview.

You must be eligible to work in New Zealand and be able to pass a police check.

For a copy of the Job Description visit PD-National-Administration-Manager---Operations_-oct-2025-

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