National Nursing Administrator

**Ready for a meaningful career?** Join **HealthCare New Zealand**, our nation's largest home and community support provider. You'll be **making a real difference** in the lives of New Zealanders by **coordinating essential support**, empowering them to **live independently** in their own homes.

**Why Us | He aha ai mātou?**

Join a rewarding industry where you are contributing to enhancing the lives of others

- Mentorship programme
- Online learning platform
- Career development opportunities
- Company laptop provided
- Discounted health insurance
- Partnership discounts

**Who are we? Ko wai mātou**

HealthCare NZ is the largest provider of community-based support services in the country. We pride ourselves on helping people to achieve their independent goals and aspirations in their own homes - for us it's all about making a difference.

**About the role | He kōrero whakamārama mō tēnei tūranga**

Your role as a Nursing Administrator is crucial in delivering integrated and client-centered referral management and coordination services across all our Nursing contracts. You play a vital part in facilitating the seamless flow of referrals into our organization, ensuring that the processes of receiving, triaging, workload allocation, and administrative functions are standardized throughout the business.

**This is a full-time, permanent position based at our Burnside office in Ōtautahi Christchurch.**

As part of a healthcare organisation committed to supporting our community, this role follows a rotating schedule:

- **Week One**: Tuesday to Sunday
- **Week Two**: Tuesday to Friday

Weekday hours are **8:30am to 5:00pm**, and weekend hours are **8:00am to 4:30pm**.

Due to the nature of our services, availability to work public holidays and during the end-of-year holiday period is required.

- **Client Onboarding**: Be the first point of contact, welcoming clients and coordinating high-quality services to meet their needs.
- **Record Management**: Maintain accurate records and ensure timely referral processing to the relevant branch/clinician.
- **Nursing Referrals**: Manage HCNZ ACC Nursing referrals, including entering data, loading services, and setting budgets and schedules.
- **Smooth Onboarding**: Ensure new Nursing clients are set up accurately and experience a seamless onboarding process.
- Provide relevant reports and other documentation to management as required

**What you will bring | Ngā tohungatanga mō tēnei tūranga**

- A high level of attention to detail and accuracy, along with advanced data entry skills.
- Previous administration support, particularly in the use of client management and/or other data and record based electronic systems.
- Demonstrated initiative and problem-solving skills and capability.
- Ability to multitask and remain calm and level-headed under pressure with a mature attitude to the workplace.
- Strong verbal communication, interpersonal skills and clear, responsive, and professional telephone manner.
- Ability to manage own time effectively and work with minimum supervision.
- Advanced knowledge of Microsoft Office and experience using various client management systems.

HealthCare NZ is part of the New Zealand Health Group. We're the largest community health, disability, and wellbeing group supporting over 30,000 New Zealanders to get on with making the most of life in their own homes, communities, and workplaces.

**Applications close | Te katinga o tēnei whai tūranga: 21st November 2025**

**Applicants for this position must be a NZ Resident/Citizen or have a valid NZ work permit.**-
- Reference #- 36629-
- Posted on- 05 Nov 2025-
- Closes on- 21 Nov 2025 21:00-
- Location(s)- Christchurch branch area-
- Expertise- Administration, Nursing-
- Job level(s)- 1 - 3 years of experience, 3 - 5 years of experience, 5 - 7 years of experience, 7 + years of experience-
- Work type(s)- Permanent full-time