Digital Workspace Engineer, Digital Operations, Digital Services

• Work from your local Health NZ office – stay connected to your community while delivering nationwide digital health change
• Be a part of our Digital Services team – shaping the future of digital healthcare for all New Zealanders
• Permanent, full time role.

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.

We provide essential hospital, specialist, and community health services across 80+ locations - from large urban centres to rural towns and remote communities.

Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the Role

As a Digital Workspace Engineer, you will play a key role in delivering reliable, secure, and high-performing digital workspace services across Health NZ. You will be hands-on in deploying, configuring, and maintaining technology that supports our people every day — ensuring systems remain stable, compliant, and optimised for performance. From troubleshooting issues to implementing technical solutions, you'll work alongside senior engineers, project teams, and vendors to keep our digital environment running smoothly. You will also have the opportunity to contribute to continuous improvement initiatives, helping shape a more efficient, resilient, and future-ready digital workspace for healthcare teams across Aotearoa.

In addition, we are also looking for people to join our Digital Services on-call pool. This involves being part of a roster that provides after-hours support as required.

About the Team/Service/ Location

Our Digital Operations team sits at the heart of Health NZ's digital world — powering the systems that keep hospitals and health services across the country running smoothly. We're the team behind the technology that clinicians rely on every day, ensuring critical systems stay connected, secure, and reliable. But our impact goes far beyond the hospital walls — we're building the digital foundations that strengthen healthcare for communities across Aotearoa. By driving innovation, setting national standards, and investing in smarter, more resilient infrastructure, we're shaping the future of digital health in New Zealand — and you could be part of it.

About you

You are a technically skilled and solutions-focused professional who thrives on keeping systems running smoothly and finding smarter ways to do things. You bring hands-on experience supporting and maintaining IT services, along with a passion for delivering great user experiences and improving digital environments. You're confident working across technical teams, tackling complex issues, and contributing to continuous improvement initiatives.

You will bring:

• 1–3 years' experience deploying, configuring, and maintaining digital or IT services
• 1–3 years' experience on Horizon and/or Citrix platforms
• 5+ years providing day-to-day technical support for end-users and/or IT systems
• Proven experience troubleshooting complex issues, managing incidents, and implementing technical solutions
• A strong understanding of operational standards and a proactive approach to improving service performance
• A Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience)
• Post-graduate certificates in relevant fields (e.g. IT or Engineering) are advantageous
• Service Management or ITIL certifications (desirable)

Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click "apply now." All applications must be submitted through our online careers' portal by Sunday 23 November. If you have any questions about the role, please contact Jayme at

Whilst Health New Zealand is undergoing change, affected employees will be given preference and priority for this position.