EA @ Emerge

Executive Assistant @ Emerge

Location: Auckland (Hybrid)
Type: Full-time
Company: Emerge

TL;DR

This is a pivotal, high-impact role for an experienced Executive Assistant looking to directly support the founders of NZ's fastest-growing fintech startup. You'll be instrumental in ensuring their effectiveness, managing key operational flows, and gaining unparalleled insight into building a high-growth company.

If you have 2-5 years of dedicated commercial experience in a fast-paced EA or executive support role, and you're ready to step up to a strategic partnership in a startup environment, this is for you.

About Emerge

We're building NZ's first real challenger bank - modern financial infrastructure for small business owners who've been underserved for too long. With a small team, what we're delivering is already rivalling some global unicorns.

We've raised capital, processed tens of millions in transactions, and proven product-market fit. But it's still Day 1 - we're just getting started.

About the Role

This is primarily an Executive Assistant role with a strong operational component, designed for someone who thrives on enabling executive efficiency and contributing to broader business initiatives.

You'll be the right hand to our 2 founders, expertly managing their schedules, communications, and critical administrative functions, while also diving into strategic projects and operational challenges.

This isn't just about managing calendars; it's about being a proactive partner who anticipates needs and drives impact at the executive level.

We're specifically seeking candidates with 2-5 years of dedicated commercial experience in a similar EA or executive support capacity, ideally within a startup environment.

This sweet spot of experience ensures you bring proven skills while still being eager to learn and grow within a dynamic startup environment. If you fall outside this range, this particular opportunity may not align with your career stage.

Who This Role is Actually For

This role is for an experienced professional with 2-5 years of commercial experience in an Executive Assistant, Personal Assistant, or high-level administrative support role. While a degree in Law, Commerce, Finance, or Accounting (or similar) is beneficial, proven experience and the right mindset are key.

You are:

• A highly effective Executive Assistant who anticipates needs and proactively solves problems.
• Ridiculously smart, fast-learning, and naturally curious. (you'll use AI tools across all work streams)
• Calm under pressure and thrives in ambiguity.
• Organised, resourceful, and unflappable.
• Obsessed with clarity and impact – no fluff, no filler.
• Someone who wants to build and enable, not just advise.

We are looking for candidates squarely within the 2-5 year experience bracket. If you have less experience, you might lack the foundational skills needed. If you have significantly more, you may find this role doesn't offer the next level of challenge you seek.

What You'll Do

Working directly with the CEO and leadership team, you will:

• Provide comprehensive executive support, including complex calendar management, travel arrangements, and meticulous expense reporting.
• Prepare, refine, and manage critical documents such as board packs, investor updates, presentations, and internal communications.
• Streamline and optimize executive workflows, managing project tracking, deadlines, and information flow to ensure maximum efficiency.
• Act as a central point of contact, expertly triaging incoming requests and communications for the founders.
• Assist with strategic operational initiatives, helping to research, plan, and execute projects across product, operations, legal, and growth.
• Help design and improve internal systems and tooling to enhance organizational efficiency.
• Be the "glue" across teams, proactively identifying and resolving potential blockers.

How We Work

We split our week intentionally:

• Mon/Wed = WFH - great for Deep Work
• Tues/Thurs/Fri = In-office - high-bandwidth collab, whiteboards, and BBQs on the deck

This role thrives on proximity – we move fast, build fast, and make better decisions face-to-face. You'll want to be in the room where it happens.

Where This Could Lead

If you nail it, this role could grow into:

• Chief of Staff
• Founder of your own future startup
• Or someone we invest in one day

How to Apply

Please submit your CV along with a cover letter answering:

"Why does this kind of role - as a strategic Executive Assistant embedded with founders, in the chaos of a fast startup - appeal to you?"

We're looking for substance, sharpness, and a spark. Your CV is 10%, but your cover letter and how you prove you can do this is 90%