Operational Effectiveness Advisor

2 weeks ago

Auckland City, New Zealand Hato Hone St John Full time

**Company Description**
- ** Location negotiable**:

- **Fulltime, Permanent position**

**Ko wai m**ātou**:

- About us**:
Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.
**Job Description** He aha te tūranga** - About the role**:
Hato Hone St John is seeking a dedicated **Operational Effectiveness Advisor - Workforce & Planning** to play a key role in shaping the future of ambulance services in New Zealand. As part of our Operational Effectiveness team, you will support critical workforce pipeline and planning initiatives, ensuring the seamless delivery of services within the Emergency Ambulance Service (EAS).
- Collaborate with District Operations Managers (DOMs) to maintain and manage workforce needs and recruitment planning.
- Support the recruitment and training of ambulance personnel, ensuring timely delivery of services.
- Use data and business intelligence systems to analyse workforce needs and optimise resources.
- Support transformational change processes, ensuring smooth transitions within the service delivery model.
- Facilitate local and national consultations on changes to operational delivery.
- Promote Hato Hone St John’s vision and values through positive engagement with staff and stakeholders.

**Qualifications** Ko wai koe**:

- About you**:
To be successful in this role, you will have:

- A tertiary qualification in a relevant field.
- Proven experience in resource planning and workforce management within emergency services or a similar environment.
- Expertise in data analysis and using business intelligence tools.
- A strong understanding of change management and the ability to drive transformation in a health environment.
- Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders.
- Strong organisational skills with the ability to manage multiple priorities in a dynamic environment.
- A commitment to supporting the principles of Te Tiriti o Waitangi and New Zealand’s diverse communities.

**Additional Information** Me pēhea te tuku tono - How to apply**
- At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs._

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rerekētanga o ia tāngata ki te haramai. E āwhinatia e mātou I ngā whakaaro rerekē, kia mahi pai I roto I ngā hāpori katoa. Ko tā mātou nei haepapa, kia hanga tētahi āhuru mōwai mā tatou, kia mahi haumaru ai.
- If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process._

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