Forwarding Coordinator

• Are you a freight specialist looking for a change?

NPDL is part of The Wonderful Company, a US$4.6 billion international company headquartered in Los Angeles, CA. Its other companies include FIJI Water, Justin and Landmark Vineyards, Vintage Nurseries, Wonderful Citrus, Wonderful Pistachios, Teleflora, POM Wonderful and Suterra.

NPDL was formed in 2020, when Neptune Pacific Line acquired Pacific Direct Line (PDL), bringing together two of the South Pacific's top shipping and logistics companies to support the full supply chain of our customers in the region. The combination of Neptune and PDL brings a broad suite of supply chain services to customers, expanding on our legacies of being at the cutting edge of maritime transport technology to provide more comprehensive logistics options at sea, on land, and in the air.

We're currently looking for a Forwarding Coordinator to play a pivotal role in continuing to improve and enhance our customer experience. This position will interact with all functions of Transam New Zealand to ensure the smooth and efficient processing of import/export and transport services.

In this multifaceted role, you'll be part of the backbone of our import and export services, overseeing data entry, invoicing, and cartage, all while nurturing enduring customer and supplier relationships.  Your responsibilities will encompass the coordination of sea and airfreight, warehousing, trucking, and more, all while extending support to third-party providers in facilitating Customs clearances for import, export, and trans-shipment.  Join a vibrant team and be a driving force behind our world-class service delivery

Here's some of what you'll do:

• Coordinate and manage all aspects of the shipment process, including booking, documentation, manifests and customs clearance
• Arrange transportation and logistics services, such as trucking, shipping, sea and air freight, to meet the specific needs of each shipment
• Prepare and process necessary shipping and customs documents, including bills of lading, commercial invoices, and export/import documentation
• Ensure compliance with international trade regulations and customs requirements
• Track and monitor shipments to ensure on-time delivery and proactively resolve any issues or delays that may arise
• Optimise shipping routes and methods to minimize costs and improve efficiency
• Place Shipping Line Bookings and send to relevant parties
• Analyse and monitor costs and revenues to ensure that profit margins are consistently achieved
• Other duties as required

This is a role where you will develop and maintain collaborative partnerships with internal and external stakeholders, as well as contribute to the continuous improvement of our systems and processes.

You are a positive and collaborative team player with a very high attention to detail and focus on accuracy.  With the ability to operate within a cohesive team environment, you are someone who will not only be willing to learn but be flexible and adaptable to new challenges.

Here's what you'll bring to the table:

• A minimum of three years of experience in a similar position within air freight and/or sea freight 
• Experience in the use of the Cargowise system would be desirable
• Team player with positive, customer-centric attitude and exceptional communication skills
• Strong organisational and multitasking abilities to manage multiple shipments and deadlines simultaneously
• Attention to detail to ensure accurate documentation and compliance with customs regulations
• Ability to work under pressure and make sound decisions in fast-paced environment
• Demonstrated adaptability to work to changing deadlines 
• Intermediate proficiency with Microsoft Office Suite
• A flexible approach to working hours 

Training will be provided for someone with a "can do" attitude, a strong work ethic and an appetite for success.   This is a permanent full-time position based in our Parnell office.   All applicants must have the right to live and work in New Zealand at the time of applying. The successful candidate may be subject to undergo a Police Check and/or Pre-Employment Drug Test.  

Our NPDL Contribution:

• Competitive salary and bonus
• Opportunity for development and internal mobility.
• Wonderful Neighbour - spend a day in the community helping with various service projects.
• Wonderful Giving - allows you to donate company money to causes of your choice
• Company focused on wellness and health.

If you are someone who has excellent time management skills who wants to grow your career in the shipping industry, then this could be the role for you

#LI-KM #LI-Hybrid

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