Freight Coordinator

About Us
Vinarchy. Redefining Wine.

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine.

Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in almost every corner of the world, we are relentlessly innovative, ambitious and imaginative at every stage from grape to glass.

About The Role
As a Freight Coordinator, you'll manage the full lifecycle of New Zealand export and import operations, ensuring accuracy and efficiency at every stage. You'll handle customer orders, shipping documentation, and logistics coordination with international partners. With strong attention to detail, you'll deliver exceptional service and smooth shipment execution. This role suits someone proactive, organized, and eager to grow in a fast-paced global environment.

You'll work closely with the Customer Services & Logistics Manager and internal teams to improve processes and maintain high service standards. Your efforts will drive efficiency, accuracy, and customer satisfaction across all freight movements. If you're detail-driven and thrive on collaboration, this role offers a chance to make a real impact.

Key Responsibilities
You'll be responsible for the seamless coordination of all export and import shipments, ensuring accuracy and timeliness every step of the way. Your primary focus will be on the customer journey and transactional processes.

• Order to Documentation Management: Process customer orders from purchase order (PO) receipt right through to generating all necessary shipping documentation, including invoicing, product updates, and securing export approvals for both cased goods and bulk wine.
• Logistics Coordination: Act as the direct liaison with freight forwarders and international freight providers to book logistics and ensure all required documents are in place.
• Customer Service Excellence: Provide consistent customer service and support throughout the order and execution process, actively working to exceed customer expectations.
• Process Improvement: Collaborate with the Customer Services & Logistics Manager to review service levels, identify areas for improvement, and help create and maintain departmental SOPs (Standard Operating Procedures).
• Stakeholder Collaboration: Work closely with our internal Export and Commercial teams to guarantee accurate and on-time order execution.
• System Administration: Use and maintain integrated systems (like JDE and BSM) to ensure data accuracy.

What You'll Bring
This role is perfect for someone with proven administrative and freight coordination skills looking to grow within a fast-paced international business environment, ideally in the FMCG or Wine industry.

• Experience: Minimum of 3 years in a similar or comparable logistics or coordination role.
• Attention to Detail: Exceptional accuracy and strong data entry skills are essential.
• Operational Skills: Proven ability to handle administrative tasks and multitask effectively in a fast-paced environment.
• Communication: Excellent written and verbal English skills, with the ability to communicate clearly with international stakeholders.
• System Knowledge (Desirable): Experience using JDE and working in an international corporate environment is an advantage.
• Customs: A Customs PIN is preferred but not required.

Why Join Us?
Vinarchy is a home for passionate people to do their very best work. We believe in empowering our people and celebrating success.

We offer a competitive rewards package and the opportunity to work with a world-class team.

You'll Also Have Access To

• Annual wine allowance and access to unique wine specials
• Flexible working (Up to 2 days working from home)
• Paid Parental Leave
• Start your weekend early with our Fast Friday finishes
• Go Beyond Day - make a difference in your local community
• Access to an extensive online learning library
• Private Health Insurance Discounts & Annual Flu Vaccination Program
• Employee Assistance Program & Various exclusive employee discounts

Ready to redefine your future? APPLY TODAY
At Vinarchy, we are dedicated to building a diverse, dynamic and inclusive culture. Prospective candidates will be required to provide proof of legal work rights and undertake relevant pre-employment screening to verify eligibility and suitability.