Technical Communicator

3 days ago

Auckland CBD, New Zealand McCrae Tech Full time

Are you an early-career Technical Communicator or Technical Writer with 1–2 years' experience, ready to step into a role where your work directly supports a live product and real users?

McCrae Tech is a fast-growing health-tech company building intelligent, AI-powered platforms that are reshaping how healthcare operates. We're looking for a curious technical communicator who understands the fundamentals of technical writing and is keen to grow in a commercial, product-focused environment.


About McCrae Tech

McCrae Tech develops advanced healthcare technology powered by AI and a modern data platform. Our flagship product, Orchestral, embeds Agentic AI to help healthcare organisations work smarter and deliver better outcomes.

We're a pragmatic, delivery-focused team that values clarity, ownership, and momentum. Documentation here is not an afterthought — it's a core part of how our product succeeds.


The Role

As a Technical Communicator, you'll work closely with engineers, product managers, and subject-matter experts to produce clear, accurate, and usable documentation.

Your responsibilities will include:

  • Creating and maintaining user guides, online help content, release notes, and internal documentation
  • Translating complex technical concepts into clear, audience-appropriate language
  • Collaborating cross-functionally to gather information and validate technical accuracy
  • Supporting product releases with high-quality, ready-to-use documentation
  • Contributing to documentation standards, templates, and style guides

We're looking for:

  • 1–2 years' experience in technical writing, technical communication, or a related role
  • Strong written communication skills with a clear, structured writing style
  • Confidence working with technical subject matter and asking thoughtful questions
  • High attention to detail and a practical, organised approach
  • Ability to work independently while collaborating effectively within a team
  • Experience with Confluence or similar documentation platforms
  • Exposure to HTML, documentation-as-code, or structured authoring tools
  • Interest in software platforms, AI, or healthcare technology

Why Us?

This is an opportunity to do meaningful, visible work early in your career. You'll gain hands-on experience with a live product, work alongside experienced technical professionals, and contribute to technology that improves healthcare outcomes.

Why You'll Love It Here

You'll discover that our benefits go far beyond the basics, supporting your financial security, daily comfort, and overall work-life balance.

·      A competitive salary.

·      3% KiwiSaver contribution.

·      Fully funded Wellbeing One Plan with Southern Cross Health Insurance.

·      Free parking at the office to save you a ton of money.

·      Unlimited free coffee by our in-house barista.

·      Free annual flu jab.

·      Three confidential, fully funded counselling sessions per year with the EAP.

·      Monthly office bash for all excuses to celebrate, with yummy food and drinks.

·      Fresh fruit, soft drinks, cereals, and a well-stocked fridge.

If you're ready to build your technical communication career in a growing startup where your work has real impact, we'd love to hear from you. Apply now

We are only accepting direct applications.

You must be eligible to take up permanent full-time employment in New Zealand. Overseas applications or those without permanent work rights will not be considered for this position.

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