SAP Technical Writer

Company description:

He kōrero mō mātou | About us:

KiwiRail has been connecting New Zealanders for over 150 years. Our vision, Hononga Whaikaha, Oranga mō Aotearoa - Stronger Connections, Better New Zealand, drives us to deliver sustainable, efficient transport solutions that benefit our people, communities, and environment.

Teamwork, collaboration, safety, and innovation are at the heart of what we do. By modernising our rail and ferry services, we're shaping a stronger, more connected future — and you can be part of it.

Job description:

• Position located in Auckland
• Career development and growth opportunities
• Full-time fixed term (12 months, 40 hours per week, Monday to Friday)

Position Description

He whakamārama mō te tūranga mahi | About the role:

We're looking for an experienced SAP Technical Writer to join our Integrated Business Services team in Auckland on a 12-month fixed-term contract.

You'll play a key role in supporting KiwiRail's transformation journey by developing clear, accurate, and user-friendly technical documentation. Working with engineers, asset managers, and subject matter experts, you'll translate complex concepts into practical guides, manuals, and reports that help our people work efficiently and safely.

This role offers the opportunity to contribute to meaningful change across KiwiRail and help create consistent, accessible information that supports better decision-making and collaboration across the business.

Ngā pukenga e rapu nei mātou | What you will bring:

You're someone who enjoys making the complex simple and understands the importance of clear, well-structured communication. You'll bring:

• Proven experience with SAP systems and related documentation
• Strong writing and editing skills, with the ability to explain technical ideas in plain language
• Experience developing manuals, standard operating procedures, and maintenance guides
• Excellent organisation and attention to detail
• A collaborative mindset and ability to build positive relationships with diverse teams
• Confidence using digital tools to manage and retrieve information efficiently
• Adaptability, problem-solving skills, and a calm, solution-focused approach
• Relevant tertiary qualification or industry certification
• A full, clean New Zealand driver's licence and willingness to travel as required

Nōu te rourou | What's in it for you:

At KiwiRail, you'll be part of a team that keeps New Zealand moving while making a real difference to our communities. We offer:

• Competitive salary plus 4% employer KiwiSaver contribution
• Staff discount for Southern Cross medical insurance
• Access to a range of retail partner discounts
• Five weeks' annual leave
• Discounted staff travel across the country
• Access to the NZ Rail Staff Welfare Trust, including holiday homes nationwide and support for optometry, physiotherapy, GP visits, and prescription costs
• Professional development and training opportunities
• A workplace that values inclusion, wellbeing, and continuous improvement

Kua rite, kia rite | Ready to make a difference?

If you're ready to help shape the future of KiwiRail and build Stronger Connections for a Better New Zealand, apply today.

Rā aukati | Applications close: 21 November 2025 (unless filled sooner)

Successful candidates must pass a pre-employment medical and drug screen

Applicants must hold New Zealand residency or citizenship

KiwiRail is committed to an inclusive, flexible, and supportive workplace where everyone feels valued, respected, and has equal opportunity to succeed. We welcome applications from people of all backgrounds, abilities, and experiences — because together, we're stronger.