Security Systems Coordinator

Company Description

Te Whiwhinga mahi | The opportunity

We are looking for a Security Systems Coordinator to join our Symonds Street office in central Auckland. This role is key to maintaining and improving the University's security systems, ensuring reliable service and strategic support for our community.

You will oversee the performance of electronic security systems, including CCTV, access control, key management, and intercoms. Your focus will be on monitoring system health, identifying risks early, and reporting issues before they escalate. You'll ensure systems are correctly configured for daily operations and respond promptly during emergencies. In addition, you'll recommend improvements to enhance efficiency and reliability.

Day-to-day, you will support the Access Control and Control Centre teams to meet high service standards. This includes managing electronic security records, ensuring accurate data storage and compliance with University policies. You'll assist with incident investigations, enabling swift resolution aligned with best practice. You will also maintain and update Standard Operating Procedures (SOPs), ensuring version control and consistency across all storage platforms.

Your responsibilities will include:

• Promoting best practices to maintain a safe and secure environment, reducing harm and protecting University assets.
• Monitoring systems and compliance through audits, supporting incident response, and escalating improvement opportunities to Security Services Management.
• Enhancing operational effectiveness by assisting with investigations, analysing data, ensuring service compliance, and supporting staff training and development.

This is a permanent, full-time position (37.5 hours per week). The salary range for this role is $77,000 to $85,000, negotiable depending on skills and experience.

A full description of your duties and the role is provided in the position description linked HERE.

He kōrero mōu | About you

You are skilled at building strong relationships and coordinating effectively within a complex team environment. A key part of your role will be driving efficiency by identifying opportunities for improvement and recommending system and process enhancements. You should be confident in explaining security best practices and presenting technical information in a clear, accessible way.

Ideally, you have experience working with large-scale security systems and possess excellent written communication skills, including report writing and proofreading. Familiarity with higher education or large, complex organisations is an advantage. You should also be comfortable collaborating with IT teams and adapting to new technologies and processes.

Experience with systems such as access control, CCTV, call centre software, or incident management tools would be beneficial, though not essential.

E rapua ana mātou | We are seeking

• Proven experience in coordinating operations in a fast paced large institutional or complex environment.
• Over 3 years' experience in enterprise-scale security control system operation.
• Coordinated Incident Management System (CIMS) certification to a Level 3 or equivalent professional experience.
• Proven ability to develop and maintain processes for a large operational team.

Ngā āhuatanga kei a mātou | What we offer

Waipapa Taumata Rau | The University of Auckland is New Zealand's leading university. We employ more than 5,400 academic and professional staff to support over 41,000 students, making us one of NZ's largest employers.

We cultivate an environment that supports your growth and rewards excellence with a range of staff benefits, including:

• Competitive salary and five weeks of annual leave.
• Superannuation/KiwiSaver matching up to 6.75%.
• Flexible working arrangements, including working from home and adaptive hours.
• Leading and inclusive parental leave options.
• Career development programmes and discounted on-site amenities.

Me pēhea te tuku tono | How to apply

Please submit your application online by the closing date of Monday, 15 December 2025. Your application should include:

• A brief Cover Letter explaining why you're interested in this role and how your skills match the requirements.
• Your updated CV.

Please note that we do not accept email applications; please apply via the advert.

For a confidential discussion, you are welcome to contact Sophia Risino (Security Systems Manager), at

Additional Information

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpuiMVPFAFF+, people with disabilities, parenting support, flexible work and other personal circumstances go to