Service Administrator

5 days ago

Manukau, Auckland, New Zealand Southpac Trucks Ltd Full time NZ$45,000 - NZ$60,000 per year

Join our close-knit Manukau team as a Service Administrator. You'll be the hub between customers, technicians, and the Service Manager—keeping jobs moving, records accurate, and our customers smiling.

What you'll do

  • Raise and process job invoices accurately and on time
  • Coordinate bookings and schedules for service appointments
  • Be the primary point of contact for customers—updates, queries, and follow-ups
  • Maintain service records and documentation to a high standard
  • Support technicians by ordering parts and issuing/communicating quotations
  • Tackle day-to-day service admin tasks and help improve our processes
  • Ensure compliance with company policies, procedures, and safety standards

What you'll bring

  • Solid computer literacy and confidence learning new systems
  • Customer service strengths with clear, friendly communication
  • A practical, hands-on approach and strong problem-solving skills
  • Great organisation and attention to detail in a fast-paced, friendly environment
  • Team player who can collaborate across the workshop
  • Valid NZ driver's licence
  • Background in service/technical or the automotive industry is an advantage

Hours

  • Reliable and self-motivated, with the ability to work rostered Saturday mornings.

How to apply

If this sounds like you, we'd love to hear from you. Email your CV and a cover letter explaining why you're a great fit to Andrew Potter at

Please note: Only applicants with a valid New Zealand work permit can be considered for this role.

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