Investigator, Credit

2 weeks ago


Auckland City, New Zealand New Zealand Government Full time

Mō te tūranga | About the role
We are looking for a talented individual to join our Credit Investigations and Compliance Team as an Investigator. This is a fixed-term opportunity until October 2025, based in our Tāmaki Makaurau (Auckland) office.
He kōrero mōu | About you
Sitting within the Credit Branch, the Credit Investigations and Compliance Team carries out a critical function for the Commission under the Credit Contracts and Consumer Finance Act, educating, engaging with and investigating lenders to ensure that borrowers are protected when borrowing money and lenders abide by the rules. You will engage with and investigate a diverse group of lenders (from high-cost lenders to mobile traders to banks)
- and work closely with our legal team to make a real difference for everyday New Zealanders. The work is variable, interesting, and rewards an inquisitive mind.
**Key aspects of this role include**:

- gathering, researching, and analysing complex information;
- engaging with lenders and other stakeholders;
- working in/leading team of investigators and lawyers;
- interviewing witnesses and traders;
- educating lenders about compliance with the credit legislation;
- using a range of the Commission's enforcement tools to achieve compliance and ensure borrowers are protected;
- presenting evidence and information verbally and in writing to decision-makers;
- working with internal and external stakeholders, including managers, Commissioners, and the business community; and
- working simultaneously across multiple projects.

He kōrero mōu | About you
We are looking for individuals who are self-motivated and possess:

- a demonstrated interest in, and good grasp of investigations, compliance and/or regulatory frameworks;
- strong analytical skills;
- the ability to quickly understand and synthesize complex information;
- strong organisational and time management skills, and the ability to project manage effectively;
- strong communication skills; and
- the ability to work individually and in a team.

A degree in a relevant discipline (such as law, finance or accounting) would be an advantage.
Te wāhi mahi | Working here
We asked our staff what it's like to work for Te Komihana Tauhokohoko | The Commerce Commission:
There's a lot to like about working here. The work is varied and super-interesting, and you have a chance to make a real difference protecting competition and consumers. The people you work with are fantastic: they're hardworking and smart and are passionate about doing their best to make sure New Zealanders are getting a 'fair go'. We care for each other, and our environment is inclusive. We work across boundaries, collaborate, and learn from each other.
Click here to find out more about benefits and life here at Te Komihana Tauhokohoko | The Commerce Commission.
Ka pēhea te tono mai | How to apply
Our recruitment process is fair, inclusive and free from bias and we encourage our applicants to let us know if we can make it more user friendly for them. We are an equal opportunity employer. We value diverse perspectives and the contribution every one of our people makes to our culture. Put simply - you can be yourself here.



  • Auckland City, New Zealand New Zealand Government Full time

    Ko mātou tēnei | Who we are Te Komihana Tauhokohoko | The Commerce Commission is Aotearoa New Zealand's competition, fair trading, consumer credit and economic regulatory agency. Our mission is to make New Zealanders better off by ensuring our markets work well and consumers and businesses are confident participants in those markets. The Commission is...


  • Auckland City, New Zealand New Zealand Government Full time

    Mō te tūranga | About the role The team carries out a critical function for the Commission under the Credit Contracts and Consumer Finance Act, educating, engaging with and investigating lenders to ensure that borrowers are protected when borrowing money and lenders abide by the rules. You will engage with and investigate a diverse group of lenders (from...


  • Auckland City, New Zealand New Zealand Government Full time

    Ko mātou tēnei | Who we are Te Komihana Tauhokohoko | The Commerce Commission is Aotearoa New Zealand's competition, fair trading, consumer credit and economic regulatory agency. Our mission is to make New Zealanders better off by ensuring our markets work well and consumers and businesses are confident participants in those markets. The Commission is...


  • Auckland City, New Zealand New Zealand Government Full time

    Ko mātou tēnei | Who we are Te Komihana Tauhokohoko | The Commerce Commission is Aotearoa New Zealand's competition, fair trading, consumer credit and economic regulatory agency. Our mission is to make New Zealanders better off by ensuring our markets work well and consumers and businesses are confident participants in those markets. The Commission is...


  • Auckland City, New Zealand New Zealand Government Full time

    Ko mātou tēnei | Who we are Te Komihana Tauhokohoko | The Commerce Commission is New Zealand's competition, fair trading, consumer credit and economic regulatory agency. Our mission is to make New Zealanders better off by ensuring our markets work well and consumers and businesses are confident participants in those markets. The Commission is going through...


  • Auckland City, New Zealand New Zealand Government Full time

    Ko mātou tēnei | Who we are Te Komihana Tauhokohoko | The Commerce Commission is New Zealand's competition, fair trading, consumer credit and economic regulatory agency. Our mission is to make New Zealanders better off by ensuring our markets work well and consumers and businesses are confident participants in those markets. The Commission is going through...


  • Auckland City, New Zealand New Zealand Government Full time

    Ko mātou tēnei | Who we are Te Komihana Tauhokohoko | The Commerce Commission is New Zealand's competition, fair trading, consumer credit and economic regulatory agency. Our mission is to make New Zealanders better off by ensuring our markets work well and consumers and businesses are confident participants in those markets. We are looking for an...


  • Auckland City, New Zealand Marsh & McLennan Companies Full time

    Join a global company and world leader in Financial Services where we put the member at the center of everything we do. An exciting opportunity has become available for **Credit Collections Officer **to join our **Marsh - Auckland team**. **Job Profile Description & Responsibilities**: We have an exciting opportunity for a Collections Officer in our Credit...


  • Auckland City, New Zealand Madison Recruitment Full time

    **Do you have a passion for customer service and looking for a new challenge within an innovative beloved New Zealand company?** Our Client: Lewis Road Creamery is a fast-growing New Zealand owned and run FMCG producer who specialise in dairy products. They pride themselves on being innovative and are now on the search for customer focussed superstar to...


  • Auckland City, New Zealand Corpay Full time

    Your role What you'll be doing What We Need Corpay is currently seeking an experienced Credit Collections Officer to join our team. Sitting within the Credit Control and Collections division of our Ellerslie office, you will play a pivotal role in liaising with our valued customers across Australasia, delivering excellent customer service, and finding the...