Quality Assurance Practice Lead

1 week ago

Auckland City, New Zealand Datacom Full time

Our Purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

The nuts and bolts
With this comes a long list of significant and notable clients so to meet their needs, Datacom is committed to hiring, developing, and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

About the Role
As a Quality Assurance (QA) Practice Lead in our Smartly team, you will be responsible for leading, manging and developing a team of QA Testers, along with contributing to the overall growth of the QA practice.

You will also support, lead and coach one of our cross functional product squads with the goal of creating and maintaining a high performing self-managing team.

What you’ll bring
- Your enthusiasm for sharing QA testing practices and technologies with others.
- Proven involvement in constructing or contributing to successful agile teams.
- Extensive background in quality assurance and people management, showcasing a solid understanding of principles and practices.
- Excellent communication skills, emphasising the creation of cohesive, collaborative, high-performing, and productive virtual teams.
- Experience with SQL.
- Demonstrated ability to drive positive change across diverse cross-functional product delivery teams.
- Experience in mentoring and coaching peers.
- Skilled in fostering strong collaboration between product and development teams.
- Experience in advocating software quality.
- Your passion for QA practices and technologies is an asset that can benefit our entire engineering team.
- Openness to giving and receiving feedback is a cornerstone of your approach in ensuring a safe and inclusive work environment.

What you’ll do
As QA Practice Lead you are accountable for, but not limited to:

- Guiding, supporting, and mentoring a team of six to twelve QA testers to ensure both high-quality work and professional development.
- Leading and coordinating an Agile product squad, including facilitation of Agile ceremonies when necessary.
- Ensuring effective communication and alignment across product by collaborating with Product Owners, Business Analysts, Developer Practice Leads, and product squads to achieve superior customer outcomes.
- Developing metrics to measure quality throughout the Software Development Life Cycle (SDLC) and consistently reporting on findings.
- Providing additional testing assistance where needed.
- Collaborating with other Practice Leads in the business to identify areas for improvement, share ideas, and establish processes and practices that enhance collaboration within the broader team and elevate product quality.
- Regularly updating stakeholders, including senior management, on testing progress, metrics, and key performance indicators.

Why you want to join us
At Datacom we believe that doing good, is good for business. We've maintained our local family feel whilst expanding globally, across Australia, ASIA, US and the UK. Our brand and reputation depend on ‘proving the promise' and we aspire to be the trusted advisor for our customers across Government and the private sector from enterprise scale to regional business. We offer our staff a competitive salary package, fantastic perks and benefits like healthcare, life insurance, discounts at local retailers and a supportive, flexible working environment.

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