Practice Manager, Security Operations

About us The Ministry of Social Development is a people-centred organisation. We're in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy and advice to government and assistance, including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Practice Manager, Security Operations - Technology Security and Identity
Full-time, Permanent position
**Location**: National Office, Wellington or Regional Office, Auckland
We are seeking an experienced Practice Manager to lead our Security Operations practice area within the Technology Security and Identity (TS&I) Practice. This practice area is responsible for:

- Providing specialist advice and guidance to MSD staff on dayto-day security operations matters
- Enabling continuous monitoring, detection and response to cyber-security incidents, threats and vulnerabilities in MSD's environment
- Delivering best practice operational security services and controls to safeguard the confidentiality, integrity and availability of data and information on MSD systems
- Development and maintenance of standard operating procedures to ensure effectiveness and efficiency of the practice

What you'll be doing | He aha tāu e mahi ana
This opportunity is available within MSD's Technology Security and Identity Practice, which is responsible for leading IT security operations, driving the execution, and fostering a culture change for cyber capabilities to be suitable for tactical and emerging needs for MSD's organisational transformation.
As a Practice Manager, you will be accountable for people, practice and delivery leadership for this practice area. You are also accountable for contributing to the wider practice strategy, developing and translating the practice area strategy into prioritised delivery outcomes and action plans, talent sourcing and recruitment, strategic workforce planning, and resourcing decisions to ensure the right capabilities are in place at the right time to deliver value across the Technology Security and Identity and wider MSD delivery programmes and projects.
Key Responsibilities | Ngā kawenga matua
- Develop and translate the Security Operations strategy into prioritised delivery outcomes and action plans.
- Maintain the Security Operations Service Catalogue and support budgeting and forecasting initiatives.
- Develop a high-performing team, aligning skills with evolving needs and fostering ongoing professional development.
- Engage with stakeholders to set expectations and deliver impactful Security Operations outcomes.
- Develop and maintain standard operating procedures for effectiveness and efficiency of practice.
- Measure Security Operations capabilities against industry standards to drive continuous improvement.

What you'll need to succeed | Ko ngā mea ka hiahiatia e koe kia angitū
Skills and Experiences I He pūkenga tōu
**To be successful in this role, you will bring**:

- Proven experience as a IT Security Operations Manager, or a similar role within large and complex organisations working in a people leadership capacity.
- Extensive professional and technical experience in IT Security Operations
- Strong experience in the development and implementation of security operations strategies.
- Strong knowledge of security operations tools and processes.
- Solid understanding of current cyber security principles, standards and frameworks including NZISM, PSR, NIST, ISO 27001, ACSC Essential Eight and CertNZ Top Ten controls
- Experience in workforce strategy development and workforce planning.
- Exceptional stakeholder engagement and management skills.
- A strong understanding of agile ways of working.

What's in it for you l Nōu te rourou
At MSD, we foster a culture of innovation and collaboration where your ideas and contribution matter. You will join a dynamic team and a supportive work environment that encourages personal growth and professional development. We are working towards Te Ao Māori being embedded in the way we do things at MSD and we would love you to join us on this journey.
Our Core Values | Whanonga pono
Manaaki - We care about the wellbeing and success of people
Mahi tahi - We work together, making a difference for communities
Whanau - We are inclusive and build a sense of belonging and place
Tika me te pono - We do the right thing with integrity
Our values represent who we are and what we stand for. If this appears to you and you are driven, inquisitive, and eager to contribute to our mission of securing information technologies