Site Security Supervisor

6 days ago

Auckland City, New Zealand Red Badge Security Full time

**Key Responsibilities**:

- Lead and coach security staff to ensure consistent, high-quality service
- Manage daily site security operations in line with client and company standards.
- Handle rosters, shift coverage, training and onboarding of new staff
- Respond as needed to incidents, adhering to established protocols.
- Serve as the primary contact between security and store/site management.
- Communicate effectively with retail staff, customers, contractors, and visitors.
- Ensure staff are accurately reporting and recording all workplace incidents and H&S injuries or incidents.
- Be an active part in encouraging & ensuring Red Badge staff are actively delivering a safe work environment for all staff.

**Required Skills and Experience**:

- Previous experience (1-3 years) in a people leadership or supervisory role, ideally within security, facilities, events, retail or hospitality industries.
- Current NZ COA licence, or relevant equivalent leadership experience in the security sector.
- Proven ability to manage operations of small to medium client environments is advantageous.
- Strong interpersonal and communication skills; able to build rapport with clients and teams from diverse backgrounds.
- Knowledge of security best practice, compliance, health and safety and risk management requirements.
- Competency with incident reporting and documentation.
- Clean criminal conviction record and physically fit for the demands of the role.
- Eligibility to work in New Zealand and a minimum age of 18 years.
- Full Clean New Zealand Drivers Licence

**Benefits of Joining Red Badge Group**:

- Role diversity - contribute to leading a wide range of day-to-day security operations.
- Competitive pay, paid weekly.
- Annual Frontline Guard awards night
- Opportunity to take on leadership responsibility with the support of an experienced management team.
- Staff discounts across retail, entertainment, health & wellbeing, food and more.
- Structured learning, training, and development to support your security management career progression.
- Belong to a values-driven, supportive, and inclusive New Zealand owned organisation.

**Your Leadership Qualities**:

- Lead by example, with professionalism, integrity, and a solutions-focused approach to challenges.
- Motivational team player who actively mentors colleagues and supports diversity, equity, and inclusion in the workplace.
- Excellent communication, problem-solving, and conflict-resolution skills.
- Demonstrates commitment to ongoing professional development and organisational improvement.

Department

Guarding & Patrols

Role

Site Supervisor

Locations

Auckland

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