Digital Content Management Coordinator

At CCEP NZ, you know you are part of something special and iconic. We are international in presence but local at heart. As we navigate an ever-evolving digital landscape, we are seeking an additional Digital Content Management Coordinator to support the execution and migration of campaigns within Salesforce Marketing Cloud (SFMC). This role will play a key part in ensuring content accuracy, timely delivery, and seamless platform transitions. **This is an initial 12 month fixed term contract.**

**Your Impact**

As the Digital Content Management Coordinator for our B2B platforms, you will play a key role in executing digital content and campaign activity across our internal platforms and Salesforce Marketing Cloud (SFMC). You’ll help bring our B2B content strategy to life by ensuring campaigns are delivered accurately, on time, and aligned with cross-functional priorities. This role is central to maintaining a high-quality digital experience for our customers across multiple touchpoints.

Auckland-based and reporting to the Customer Portal Manager, you’ll be an integral part of the greater Commercial Excellence team. Key responsibilities include:

- Providing SME support for planned campaigns and initiatives
- Supporting business content and campaign planning on MyCCA/EP and SFMC
- Monitoring campaigns and providing improvement insights
- Supporting the execution of change management strategies to drive smooth adoption of new systems and capabilities
- Assisting with training delivery and developing user-friendly documentation to guide business users through the transition
- Conducting regular testing of new systems and feature releases, identifying and reporting issues to ensure business requirements are met

**About You**

You bring a strong analytical mindset and proven proficiency working with multiple devices, apps, and systems. Your hands-on experience with IT projects, digital B2B execution, and Salesforce Marketing Cloud, combined with a solid understanding of Human-Centered Design Thinking principles, will be key to succeeding in this role.

Skills & experience required:

- Data-driven thinker skilled at turning insights into action
- Skilled in defining and executing Sales IT functionality, including user stories and testing
- Experienced in stakeholder communication, workshops, and change management
- Technically adept with hands-on experience in Salesforce Marketing Cloud, Sitecore, JIRA, DevOps, and more; relevant IT qualifications are an added advantage
- 2 years’ experience in IT projects

**Your Benefits**

**You'll get a fantastic package that includes**:

- Free monthly product allowances to share with family and friends.
- Employee Share Program - purchase a part of the business and get your shares matched up to $3000 per year
- Access to our wellbeing program, that includes a gym subsidy, proactive healthcare, medical insurance, and EAP helpline.
- Great employee experiences include competitions, conferences, recognition programs, giveaways, and product launches.
- Free carparking at all CCEP locations
- Our world-famous learning and development program will set you up for future success - who knows where your CCEP career path will take you

**Working at CCEP**

We are exceptionally proud to be recognised as one of NZ’s Best Employers several years in a row We are successful because we are passionate, hard-working, and committed to our products, our customers and each other. CCEP is a place where people can grow, be happy and be well in a safe, open, and inclusive workplace. We are committed to equal employment opportunities for all employees and to providing employees with a safe work environment free of discrimination and harassment.