Senior Quality Assurance Customer Lead

4 days ago

Dunsandel, New Zealand Synlait Full time

Quality Assurance + Lead role + Customer focus
- Training and Development + food safety partnerships
- Competitive Salary + flexible work hours and location

**The Role**

Positive momentum is building at Synlait and with this comes opportunity

This Senior Quality Assurance Customer Lead role can be preferably based in Christchurch and is key member of the national Quality Assurance working with a committed, enthusiastic and professional team.

Reporting through to the Head of Quality Assurance the roles responsibilities include
- Supporting key internal and external customer relationships in regard to all Quality matters
- Proactive assistance across the business around Food Safety Matters and contractual obligations.
- Building partnerships and working collaboratively, as part of the customer lead group with all key stakeholders
- Providing positive, up to date knowledge of Quality Manufacturing, sales and supply chain issues.
- Provide support during incidents and escalations to key performance indicators for customer touch points.

You will also play a pivotal role in both new and existing customer audits and regularly take the opportunity to excel in all direct communication channels.

This role may offer flexible work times, free car parking and ECharging is available on our sites.

**Skills and Experience**

To be considered for this position will require
- A tertiary qualification in Food/Dairy Science or Technology or equivalent
- Strong experience in a commercial food and/or dairy manufacturing environment
- Knowledge of Asia consumers and legislation around quality and safety practises.
- Capability managing Quality Assurance in a fast paced environment with multiple priorities
- Proficiency to communicate both written and verbally up and down a business structure
- The ability to work at pace with pride and quality

Synlait is a fast-paced company offering endless career progression in an energetic and progressive organisation.

Please click the link provided and ensure you include an up-to-date CV and cover letter summarising your abilities as requested above.

**About Us**

Synlait is a dynamic, purpose-led milk nutrition company that is Doing Milk Differently for a Healthier World We’re shifting perceptions and driving value through new thinking, and a new attitude.

We combine expert farming with state-of-the-art processing to produce a range of nutritional milk products for our global customers.

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