Quality Technologist

**About the role**

We’re on the lookout for a Quality Technologist who is passionate about food safety and quality and ready to make a hands-on impact in our dynamic dairy production environment.

We’re seeking team members who are comfortable working a rotating roster of 2 days, 2 nights, followed by 4 days off. To set you up for success, you’ll begin on a Monday-Friday schedule while you learn the role before transitioning to the full roster pattern.

**What you’ll do**

In this role, you’ll collaborate closely with our production teams and quality professionals to uphold and enhance our rigorous standards across our plant. You’ll play a critical role in ensuring compliance with food safety protocols, internal policies, and global regulatory frameworks.

Key responsibilities of this role include..

- Working closely with production teams to ensure hygiene, sanitation, and allergen control protocols are followed

- Performing environmental monitoring (swabbing, water testing, pest control)

- Supporting implementation of HACCP, GMP, and regulatory certification programs (FDA, FSSC22000)

- Conducting plant hygiene and GMP walks and participating in DDS (Daily Direction Setting

- Reviewing incidents and supporting a culture of continuous improvement

- Leading or assisting with Quality Event (QE) investigations

- Conducting routine quality checks on raw materials, in-process, and finished goods

- Reviewing and signing off on production records

- Identifying and implementing quality system improvements

- Participating in internal and external audits

- Managing non-conforming product processes

- Supporting traceability systems, mock recalls, and customer complaint investigations

- Collecting and analysing quality performance data

- Providing training to quality and production staff

**About you**

You're someone who brings a strong quality mindset, a hands-on approach, and a collaborative spirit. You have a passion for food safety and an ability to see both the big picture and the fine details that make a difference in a high-compliance environment.

- 2 + years of progressive quality assurance experience, ideally in infant formula or dairy manufacturing

- Bachelor’s degree in Food Science, Dairy Science, Microbiology, or a related field

- Strong knowledge of HACCP, GMP, and food safety systems

- Proven track record in managing regulatory audits and third-party certifications (e.g., FSSC22000)

- Hands-on experience in quality, regulatory, or compliance roles

- Excellent attention to detail, communication, and problem-solving skills

- Ability to work independently and collaboratively in a cross-functional team

- Preferred: Certification in HACCP, FSSC22000, or PCQI (Preventive Controls Qualified Individual)

**About us**

Synlait is a dynamic, purpose-led milk nutrition company that is _Doing Milk Differently for a Healthier World _

We pride our organisation as being different and allowing our spirit to drive our success, shifting perceptions and driving value through new thinking and a new attitude.

You’ll be joining down-to-earth, authentic people working together to create the very best in milk nutrition as we combine expert farming with innovative thinking and state-of-the-art processing to produce a range of nutritional milk products for our global customers.

We will challenge you by providing the opportunities you’ve been seeking to expand your career; we believe that everyone brings unique experiences and perspectives to the table so are committed to creating an inclusive workplace and embrace diversity to drive innovation and business success.

**What we offer**:

- Health insurance cover & partnered with top brands for great benefits and discounts- Excellent parental leave with our Matua policy- B Corp TM certified- Social Club membership opportunities

**What's next?**

Together we will continue to create a workplace where everyone can thrive and contribute their best.

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