Quality Technologist

Job Description
About the role
We're on the lookout for a Quality Technologist who is passionate about food safety and quality and ready to make a hands-on impact in our dynamic dairy production environment.

We're seeking team members who are comfortable working a rotating roster of 2 days, 2 nights, followed by 4 days off. To set you up for success, you'll begin on a Monday–Friday schedule while you learn the role before transitioning to the full roster pattern.

What You'll Do
In this role, you'll collaborate closely with our production teams and quality professionals to uphold and enhance our rigorous standards across our plant. You'll play a critical role in ensuring compliance with food safety protocols, internal policies, and global regulatory frameworks.

Key responsibilities of this role include..

• Working closely with production teams to ensure hygiene, sanitation, and allergen control protocols are followed
• Performing environmental monitoring (swabbing, water testing, pest control)
• Supporting implementation of HACCP, GMP, and regulatory certification programs (FDA, FSSC22000)
• Conducting plant hygiene and GMP walks and participating in DDS (Daily Direction Setting
• Reviewing incidents and supporting a culture of continuous improvement
• Leading or assisting with Quality Event (QE) investigations
• Conducting routine quality checks on raw materials, in-process, and finished goods
• Reviewing and signing off on production records
• Identifying and implementing quality system improvements
• Participating in internal and external audits
• Managing non-conforming product processes
• Supporting traceability systems, mock recalls, and customer complaint investigations
• Collecting and analysing quality performance data
• Providing training to quality and production staff

About You
You're someone who brings a strong quality mindset, a hands-on approach, and a collaborative spirit. You have a passion for food safety and an ability to see both the big picture and the fine details that make a difference in a high-compliance environment.

The ideal candidate will have the following skills and attributes:

• 2 + years of progressive quality assurance experience, ideally in infant formula or dairy manufacturing
• Bachelor's degree in Food Science, Dairy Science, Microbiology, or a related field
• Strong knowledge of HACCP, GMP, and food safety systems
• Proven track record in managing regulatory audits and third-party certifications (e.g., FSSC22000)
• Hands-on experience in quality, regulatory, or compliance roles
• Excellent attention to detail, communication, and problem-solving skills
• Ability to work independently and collaboratively in a cross-functional team
• Preferred: Certification in HACCP, FSSC22000, or PCQI (Preventive Controls Qualified Individual)

About Us
Synlait is a dynamic, purpose-led milk nutrition company that is
Doing Milk Differently for a Healthier World
We pride our organisation as being different and allowing our spirit to drive our success, shifting perceptions and driving value through new thinking and a new attitude.

You'll be joining down-to-earth, authentic people working together to create the very best in milk nutrition as we combine expert farming with innovative thinking and state-of-the-art processing to produce a range of nutritional milk products for our global customers.

We will challenge you by providing the opportunities you've been seeking to expand your career; we believe that everyone brings unique experiences and perspectives to the table so are committed to creating an inclusive workplace and embrace diversity to drive innovation and business success.

What we offer:

• Health insurance cover & partnered with top brands for great benefits and discounts
• Excellent parental leave with our Matua policy
• B Corp TM certified
• Social Club membership opportunities

What's next? Apply now
Include your most recent CV and cover letter summarising your abilities and what you can bring to Synlait. We wish you the best of luck in your application. We encourage you to apply early as we will be reviewing applications regularly and may close the advertisement early.

Together we will continue to create a workplace where everyone can thrive and contribute their best.