Key Account

2 weeks ago


Auckland City, New Zealand Oji Fibre Solutions Full time

**About the role**

We are seeking a **Key Account & Sales Support Specialist** to join our progressive and fast paced 4PL logistics company (Lodestar) based at our Greenlane, Auckland.

Reporting to the Sales & Marketing Manager, you will play a key role in managing customer accounts, supporting the sales team, and driving growth through data analysis and process optimization.

**Your responsibilities will include**:

- Account management, including managing customer inquiries and issues, ensuring high satisfaction levels.
- Coordinating the onboarding of new customers and ensuring effective training on Lodestar systems.
- Collaborating with internal teams to build efficiencies in sales processes and customer service.
- Developing pricing proposals and supporting business growth opportunities.
- Analysing sales data to identify trends, gaps, and opportunities for growth.

**Benefits on offer**:

- Competitive salary package
- Enhanced superannuation
- Free RegularCare Southern Cross medical insurance
- Free income protection, permanent disability, and life insurance
- Some flexibility with WFH
- Supportive, experienced and committed team

**Skills and experience**:

- Strong account management and customer service skills.
- Proven experience in sales support and process improvement.
- Strong communication and problem-solving abilities.
- Excellent analytical skills with a passion for working with data.
- Ability to think creatively and identify innovative solutions to sales challenges.

**About Us**

Oji Fibre Solutions (OjiFS) is the largest integrated pulp, paper, and fibre-based packaging manufacturer in New Zealand. Our manufacturing operations promote the efficient and complete use of sustainably sourced virgin wood-fibre from renewable forestry resources. We have an extensive team of people, who work together to produce quality products from renewable natural and low carbon resources. We are proud to be powering the circular bioeconomy.

**How to apply**

Applicants must be either a NZ Citizen, Resident Visa holder or have the legal right to work in New Zealand.

**Applications close**:Sunday, 16 March 2025


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