Head of Testing and Environments Management

Time Type: Full time

Worker Type: Employee
- Drive quality solutions
- Lead high-performing teams
- Shape our testing practice at QBE

**The**opportunity**:

- A newly created opportunity for a strategic and quality-focused Head of Testing & Environment Management to join our Technology leadership team at QBE NZPAC.
- This role will report directly to the GM of Delivery & Technology in New Zealand, with a dotted line to the GM of Australia, offering strong cross-regional exposure and influence.
- L e ad the evolution of our testing and environment management practices — ensuring our systems, APIs, and enterprise platforms are delivered with performance, confidence, and quality.
- From automation and AI to smarter vendor partnerships, you’ll help us raise the bar and embed a culture of continuous improvement across our delivery landscape.

**Your new role**:
Develop and lead the testing strategy aligned with QBE’s transformation goals and delivery model. Key aspects of your role will be to:

- Oversee testing across systems, APIs, and enterprise platforms.
- Drive innovation in testing practices, leveraging automation, AI/ML, and data insights.
- Lead and mentor a high-performing team across multiple value streams and delivery teams.
- Manage testing environments and coordinate with global delivery partners.
- Establish and maintain enterprise testing frameworks, standards, and best practices, aligned with our global technology group.
- Define and track quality metrics and KPIs to ensure consistent, high-quality outcomes.
- Collaborate with business and technology stakeholders to ensure testing adds tangible business value.
- Continuously improve tools and processes to support agility, scalability, and speed to market.
- Happy to talk flexible working.

Please note: The recruitment process includes a phone screen with our Talent Acquisition team, two interviews (face-to-face or via Teams), and background checks.

**About you**:
You are a strategic and people-first leader with deep experience in testing, quality assurance, or platform development. You have:

- A p roven track record in leading enterprise-scale testing functions and managing complex delivery pipelines.
- Strong understanding of modern testing methodologies, automation frameworks, and environment management.
- Comfortable with managing vendor relationships and working across global delivery models.
- Skilled in stakeholder engagement, with the ability to influence and align across business and technology teams.
- Passionate about continuous improvement, innovation, and building high-performing, inclusive teams.
- Comfortable working in fast-paced, change-driven environments where quality and speed go hand in hand.

**About**QBE**:
We can never really predict what’s around the corner, b ut at QBE we’re asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage.

We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities.

With more than more than 1 3 ,000 people working across 27 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment - what if it was yours too?

Your career at QBE — l et’s make it happen

**Benefits**

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

- ‘Hybrid Working’ - a mix of working from home and in the office to enhance your work/life balance
- Our ‘Thriving at our Best’ wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice
- 1 8 weeks’ gender-equal flexible leave for all new parents, including paid super
- The ability to maximise retirement savings through voluntary super contributions and company matching
- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

**Re**wards &**Recogni**tion**

We value our employee’s experience with us and are proud to have been recognised for the following awards:

- 2021 LinkedIn Top Employer & HRD Employer of Choice
- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
- Platinum employer in the Australian Workplace Equality Index - the definitive national benchmark on LGBTIQ+ workplace inclusion
- Ranked 3 rd in the AAGE Top Graduate Employers (medi