Operations Support Administrator

20 hours ago

South Dunedin, New Zealand Johnson Controls Full time

**Job Details**

Come and join the best Fire Protection Company in **Dunedin
We are the leading fire protection specialists in New Zealand, we have been protecting people and property here for over 125 years and enjoy a reputation as providing the most capable and reliable safety products and services nationwide.

Wormald are part of Johnson Controls a global technology leader serving a wide range of customers in more than 150 countries. In total our 117,000 employees create intelligent buildings, efficient energy solutions, and integrated infrastructure and security solutions. We are needing a **Operations Support Administrator **to join our team

As our **Operations Support Administrator **, you would be responsible for:

- Planned/unplanned technician scheduling & dispatch management
- Customer service requests coordination (from initiation to completion),
- BWOF Compliance
- Parts management, billings & assist with collections.

**How you will do it**:

- Maintain good relationships with both internal and external customers.
- Identify ways to improve business processes, services and the professionalism of the company.
- Contribute to the profitability of the business through the provision of accurate, timely, relevant and insightful business information

**Who are we looking for?**
- Must demonstrate the ability to work independently and possess solid organisational and attention to detail skills.
- Must have strong interpersonal skills to effectively communicate.
- Associate’s degree preferred with industry experience managing service operations and / or service scheduling.

**What you will get**:

- Competitive Salary package including staff benefits.
- Excellent Team Culture
- Ongoing training and opportunities for professional development and upskilling.

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