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Kfc Area Manager Upper South Island

3 weeks ago

Auckland City, New Zealand Restaurant Brands Full time

Multi-site management role, Field Based in the upper South Island
- Company car and mobile phone provided with laptop
- Challenging Hospitality and Retail oriented position with high profile food brand

Restaurant Brands New Zealand Limited is a publicly listed company that operates the New Zealand outlets of KFC, Pizza Hut, Carl's Jr. and Taco Bell.

These food brands - some of the world's most famous - are distinguished not only for their product but also for the look, style and ambiance of their outlets, for the service they provide, and for the total experience they deliver to their customers in New Zealand and around the world.

**As an Area Manager with KFC, you will**:

- Manage multiple stores within a given area or portfolio
- Operate as a Field Based Manager driving operational standards as well as store performance
- Coach, develop and mentor Restaurant Managers while also building effective teams within stores through the Managers
- Drive the customer experience to ensure high standards are met and customer satisfaction is high
- Lead compliance and ensure standards are met and stores are
- Ensure all Health and Safety standards are met and the well being of all staff is a priority
- Manage multiple P&L's across a portfolio, managing budgets and analysing data
- Be accountable for the training status of staff in stores, ensuring training is happening where needed
- Complete Audits and manage Store adherence to policy and standards and drive Restaurant Excellence
- Manage people issues including performance and disciplinary processes
- Build and maintain relationships across the network and with Support Office key departments to aid in restaurant performance including Supply Chain, Marketing, Human Resources, Finance and IT etc.

**Your success will be demonstrated by**:

- Proven experience managing multiple sites including oversight of people, P&L, physical sites etc.
- A clear understanding of operations within a QSR/Retail/Hospitality environment or similar
- Prior experience managing teams and dealing with people issues and processes
- Experience building effective and high performing teams
- Leading direct reports to success; skilled at developing people and engaging them to deliver to set standards
- Clearly communicating a vision as well as work instructions that others deliver to
- Showing a passion for delivering results and bringing your people on a journey with you