National Area Manager

2 weeks ago

Auckland City, New Zealand Taking Shape Full time

Monday - Friday, 40 hours Per Week, North & South Island Stores
- Additional Monthly Incentives, Travel & Car Allowances, Staff Discounts & more.
- Structured training, ongoing L&D, Make your mark in a growing brand

Taking Shape is one of Australia and New Zealand’s premier retailers, constantly striving to innovate and create a memorable customer experience. Our purpose is to create awesome, unique and fabulous fashion and curate the customer experience to support this.

We have a unique opportunity for a passionate National Area Manager to join our Tribe and support the North & South Island stores. Responsible for maximizing potential across service and sales, our Area Managers drive a customer first culture, while continuing to innovate.

This role will be Auckland based and travel will be a large requirement of the role.

With a total of 19 Stores, 14 located in the North Island and 5 in the South Island, you will be responsible for liaising with Store Teams, VM, Retail Support Centre (RSC) Teams & customers.

Our Taking Shape values are at the very foundation of our business. With a focus on exceptional service culture both internally & externally, continuing to cultivate a culture based on integrity, respect, spirit & innovation is a key aspect of this role.
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**Our Area Managers**:

- Establish and drive a culture of exceptional customer service, ensuring teams create a memorable experience and understand our customer needs
- Are innovative, always looking for new and better ways to improve service and sales
- Are confident and stylish, acting as ambassadors of the Taking Shape brand
- Build belonging and a community spirit, within their peers, team members and customers
- Are inspirational leaders, and focus on coaching and mentoring their teams
- Translate company goals into relevant working targets and practices for their Area
- Are commercially minded, regularly reviewing performance in their Area to ensure business success
- Build strong relationships internally and externally to achieve commercial goals, and foster a culture of collaboration

**Join us if you**:

- Have an affinity with the Taking Shape brand, and live, love and breathe our product
- Possess demonstrated Retail Management experience within multi-site and remote Area Management
- Have a customer first mentality, and establish and promote a high service culture within your teams
- Are an exceptional people leader, with an ability to mentor and develop team members
- Are flexible and adaptable to a fast paced environment, using your time management skills to effectively prioritise
- Have a strong commercial acumen and business nous, with the ability to drive performance within your teams
- Have exceptional communication skills, with the ability to engage and influence internal and external stakeholders across different levels

**Taking Shape offers you**:

- The opportunity to work with our Tribe, where our employees and customers are celebrated
- Amazing Reward and Recognition opportunities
- A fun work environment where we believe in play as part of your day
- Structured Learning and Development Programs
- Generous Staff Discounts

We are on the lookout for talented and inspired people to join our tribe - people who share our vision, who recognize the importance of making a difference and who want to be part of something special.

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