Weekend Receptionist

**Te Whiwhinga mahi | The opportunity**

Are you interested in weekend work and consider yourself an outgoing, proactive admin professional who enjoys being the friendly face of a busy, vibrant community?

Join the University of Auckland’s Ngā Wharenoho - Accommodation team, we are the largest student housing operator in New Zealand. This weekend role is your chance to shine, acting as the primary point of contact for our student residents, their families, and key stakeholders. You'll ensure a professional, customer-focused welcome while efficiently managing crucial administrative tasks.

- **Front-of-House Support**: Being the welcoming face of Accommodation, greeting visitors, and professionally handling all in-person and telephone enquiries.
- **Financial Administration**: Accurately accepting and processing fee payments, completing banking reconciliations, and liaising with residents regarding payments in arrears.
- **Support Coordination**: Managing all general administrative upkeep, including coordinating couriers, organising post, monitoring photocopier/supply stock, and supporting event registration.
- **Team Support**: Providing effective, collaborative support to the Administration Team Leader and Resident Manager across various administrative and continuous improvement initiatives.
- **Health and Safety**: Actively monitoring and recording resident and guest safety, and participating in and promoting adherence to on-site health and safety policies and drills.

A full description of your duties and the role requirements is available in the Position Description linked HERE.

This is a **Part-time (15 hours per week/0.4 FTE)** position, covering shifts on **Saturday and Sunday**. Your usual shift will be **7:00 am to 3:00 pm**, which includes a 30-minute unpaid lunch period.

The salary range for this position is between **$50,000**and **$57,000** (pro-rated for part-time work), negotiable depending on skills and experience. Your core responsibilities will include:
**He kōrero mōu | About you**

**E rapua ana mātou | We are seeking**

**Qualifications**:
**Experience**:

- Reception and front desk experience.
- Demonstrable administrative or customer service experience in a public-facing role.
- Experience working in a university environment or as a former student who has lived in halls is highly desirable.

**Key Skills**:

- Proven ability to work independently, solve problems effectively, and maintain a level head to know when to quickly escalate issues.
- Good skills using Excel and Microsoft programs.

**Ngā āhuatanga kei a mātou | What we offer**

Waipapa Taumata Rau | The University of Auckland is New Zealand’s leading university. We employ more than 5,400 academic and professional staff to support over 41,000 students, making us one of NZ’s largest employers.

We offer you the opportunity to join a dynamic, world-class institution in Tāmaki Makaurau (Auckland). We are committed to fostering an environment that supports your professional growth and rewards hard work with a range of excellent benefits, which, for part-time staff, are pro-rated and can include:

- Competitive salary and **five weeks of annual leave** (pro-rated).
- Superannuation/KiwiSaver matching up to **6.75%**.
- Leading and inclusive parental leave options.
- Career development programmes and discounted on-site amenities.

**Me pēhea te tuku tono | How to apply**

- A brief** Cover Letter** explaining your interest in this role and how your skills match the requirements.
- Your updated **Curriculum Vitae (CV)**.

**Additional Information**

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