Senior Hotel Receptionist

2 weeks ago

Auckland City, New Zealand IronPoint Hotel Ltd Full time

**Hotel Receptionist -Night**

IronPoint Hotel Limited is currently looking for a Senior Hotel Receptionist, who has great passion for the hospitality industry and offers authentic customer experience tailored to the need of each guest. The job involves working in the night shifts and weekend, taking your own initiative and act as an ambassador to promote our motel brand in Auckland. The location of employment is in Manukau Auckland.

**The role is an integrated part of the smooth operation of our business, with the key tasks listed below**:

- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- Maintain functionality of internet and intranet respectively for hotel guests and staff.
- Conduct data integrity and server maintainable on a regular basis

**To be successful in this role you are required to have**:

- At least 1 year relevant work experience in a hospitality business
- Good working knowledge on internet and data networking are required
- Relevant hospitality or business or IT qualification desirable
- Able to work on night shifts, weekends and public holidays
- Flexible with hours and starting times
- Excellent organizational leadership skills
- Ability to work in a fast paced environment and provide excellent customer service all the time
- Excellent communication skills
- Have no police or drug issues

If this sounds like you please submit your resume now.

Applicants for this position should have NZ residency or a valid NZ work visa.

**Job Types**: Full-time, Permanent

**Salary**: $25.00 - $28.00 per hour

Schedule:

- Shift work

  • Front Office Receptionist

    21 hours ago

    North Shore City, Auckland, New Zealand Carnmore Hotel Takapuna Full time

    Carnmore is a growing locally owned hotel group with properties across New Zealand. Carnmore prides itself on being part of the community and creating a community. We aim to empower our people to realize their potential. Carnmore Hotel Takapuna is opening its doors to extraordinary individuals who aspire to be part of an exciting journey in hospitality. We...

  • Guest Service Agent

    3 days ago

    Auckland City, New Zealand Nesuto New Zealand Ltd Full time

    GUEST SERVICES AGENT / HOTEL RECEPTIONIST Auckland CBD, Auckland Front Office & Guest Services (Hospitality & Tourism) Full time $23- $24 per hour We focus on the development of team members that are a part of a bigger picture. Our team do not simply deliver service, we provide memorable experiences for all our guests and residents. We have a great...

  • Receptionist

    7 days ago

    Auckland City, New Zealand PULLMAN Full time

    **Company Description** Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge, by the 25 metre heated...

  • Night Receptionist

    21 hours ago

    Auckland City, New Zealand A2Z Security Limited Full time

    **A2Z Security Limited** **Night Receptionist**: **Auckland, Auckland City, Avondale** $25 - $27 Hourly Contractor - **24/7 Service & Guest Assistance: The Night Receptionist ensures continuous, seamless service**: - **Strong Communication & Customer Service Skills: The Night Receptionist is a key point of contact**: - **Independent & Flexible Work: The...

  • Receptionist

    2 weeks ago

    Auckland City, New Zealand SOFITEL Full time

    **Company Description** Sofitel - Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at **Sofitel Auckland Viaduct Harbour.** Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre. The unmistakable influence of fashion has imbued Sofitel with a couture approach to...

  • Receptionist

    21 hours ago

    Auckland City, New Zealand SOFITEL Full time

    **Company Description** Sofitel - Chic, Passionate, Indulged, Special. Experience the very best of modern luxury at **Sofitel Auckland Viaduct Harbour.** Here you can indulge in a decidedly chic encounter that combines the spirit of Aotearoa with the French Art de Vivre. The unmistakable influence of fashion has imbued Sofitel with a couture approach to...

  • Night Receptionist

    2 weeks ago

    Wellington City, New Zealand Ramada Suites Wellington Full time

    Ramada Hotel Wellington & Microtel by Wyndham Wellington are looking for a night receptionist. Experience will look into preferably however we are happy to train someone with right attitute. You will have a real passion for hospitality, preferably with previous hotel experience, and you interact well within a team environment. If you love guest service and...

  • Receptionist - Mövenpick Wellington

    2 weeks ago

    Wellington City, New Zealand Mövenpick Wellington Full time

    **Receptionist** First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Mövenpick Wellington is currently recruiting for a Receptionist to join their Front Office team. Reporting to the Front Office Manager / Assistant...

  • Receptionist - Ibis Wellington

    7 days ago

    Wellington City, New Zealand Ibis Wellington Full time

    **Receptionist** First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Reporting to the Front Office Manager/Assistant Manager, you will be assisting guests upon arrival, ensuring the smooth check in and check out, and...

  • Hotel Receptionist + Night Duty

    2 weeks ago

    Wellington City, New Zealand Quest Atrium Full time

    Quest Atrium serviced apartment offers guests a relaxed and comfortable Wellington accommodation experience perfect for short or long stays. We have 50 serviced apartments including Studios, One Bedroom, and Two Bedroom Apartments conveniently located within Wellington's main shopping area and is an easy walk to the Wellington CBD and Parliament. We are...