Client Executive

4 days ago

Auckland City, New Zealand Marsh Full time

**Client Executive
- FINPRO**

**What can you expect?**

An exciting opportunity has become available in Marsh’s FINPRO team that will be responsible for managing a portfolio of accounts, ensuring that a high degree of quality customer service is always provided to all clients.

This role will actively promote our FINPRO capability by identifying and developing relevant opportunities and key contacts.

**What is in it for you?**
- Opportunity to work with one of the largest international brokers
- High profile role within a growth area of the business
- Manage and expand the portfolio of key clients

**In this role you will be responsible for**:

- Leading, planning and implementing clear and effective renewal, new business and broking strategies, ensuring Marsh’s performance meets required standards
- Assist Client Executives with the implementation and achievement of business plans and goals
- Take a pro-active approach to all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards
- Maintain an active and direct involvement in all claim related matters, ensure that proper claims management strategies are developed and implemented on all complex / large claims and assist claims personnel in the negotiation of equitable claims settlements
- Recognizing and capitalizing upon revenue generation, growth and other opportunities
- Possess a thorough understanding of all major classes of insurance which the Company offers to its clients and keep abreast of all new technical and product developments
- Comply fully with the Company’s Errors and Omissions avoidance procedures
- Adhering to the Company's Quality practices and other systems and procedures
- Work closely with the development team to assist and convert New Business opportunities

**We would like you to have**:

- Prior experience in a similar role, working on complex global or major accounts
- Strong understanding of the Financial Lines industry
- Strategic thinker and a natural problem solver
- Extremely confident in communicating with the C-suite.
- Significant experience in successfully managing major client relationships
- Ability to communicate effectively at all levels with strong influencing and negotiation skills
- Some travel may be required

**Marsh McLennan**
- Successful applicants will be required to complete Criminal Record check prior to commencement of employment._

Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

**_._

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