Digital and Technology Product Manager

2 weeks ago

Auckland City, New Zealand Kiwibank Full time

**Wellington/Auckland**Based opportunity
- Flexible working options, health insurance, additional wellbeing days of leave and more Join our growing Digital & Technology Product Teams

**This is us. Where making an impact matters.**

In this role you will product manage our Enterprise Document Management systems and capability, enabling Kiwibank teams to increase productivity, reduce risk and focus on delivering both internal and external customer outcomes.

As a Product Manager, you will advocate for business and technical capabilities, frame problems with stakeholders, align to enterprise priorities and take responsibility for the product roadmap. In this role, you will also need to work closely with key vendors. You will also be responsible for facilitating and supporting our ways of working as well as promoting our team culture within the squads.
- Day to day this could include:_
- Lead product model thinking from a long-term view for your product, but also near-term strategic (and potentially tactical) solutions.
- Find common ground and alignment with key stakeholders, hub leads, and other product managers while delivering on the product roadmap
- Developing enduring relationships with stakeholders deepening everyone’s understanding of needs in both directions
- Champion the customer perspective by providing feedback, suggesting improvements, and keeping the customer front of mind.
- Responsible for articulation and resolution of risks and issues relating to your product.
- Drive strong service governance, developing an environment of solution-focused activity and championing improvement strategies for poorer-performing areas.
- People management, fostering Product Leads and Application Specialists.

We strongly believe in nurturing people to promote their individual aspirations and goals.

**This is us. Where your expertise matters.**
- Key experience and expertise you would bring to the role would include:_
- Solid, proven experience in a Product Manager or similar type role, ideally within a large, complex environment.
- The ability to build relationships with internal customers, vendors and partners
- A deep interest in technology and how to make it work for people
- Ability to communicate with engineers and architects to allow for effective creation of feature delivery and associated success criteria
- Solid understanding of User-research techniques, ideally using Jobs-To-Be-Done framework
- Ability to think strategically and at a detailed level to cope with business and technology complexity

**This is us. Where you and your whānau matter.**

We want you to get the most out of work and life, so you will have the option to explore flexible working arrangements that suit both your needs and ours. We now also offer one wellbeing day a quarter to ensure our people are taken care of and can bring their best selves to work. Our great range of **benefits**include health and life cover, discounted banking, insurance products and an incredible package for new parents.

We are proud to be a **certified B Corporation**, a **Pride Pledge** partner and we are the first bank in Aotearoa to get the **Gender Tick**. We are also an **accredited Living Wage employer.**

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Recruitment agencies:_**_ We're not seeking support at this stage._

**At Kiwibank we are all about making Kiwi better off**

For an idea about what life is like at Kiwibank and some of the benefits we offer make sure to check out the attached video.

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