Dispatch Coordinator
3 days ago
**Ko te take ka parekareka e koe ki te mahi ki konei | Why you will enjoy working here**
Downer is committed to delivering excellence by ensuring our people have the environment and the means to be successful. We offer:
- Free access to Marram health care benefits and discounted holiday homes
- Discounts for Samsung, Repco, PB Tech, Gym memberships and more
- Internal promotion encouraged, training and development on offer
**Te** **kowhiringa | The Opportunity**
Downer Energy work with some of New Zealand’s largest asset owners and energy providers to maintain their critical networks and assets across the country. Our whole-of-life approach creates positive outcomes for all New Zealanders as we help to reduce carbon emissions, optimise energy, and build a better Aotearoa. There are more than 500 of us in the Energy team and we are committed to being kaitiaki - guardians of New Zealand’s future.
**About the role**:
Due to growth and with our eye on the sky, we’re looking for a solid performer with either telephony based dispatching or relevant contact centre experience. With long term career prospects, we would love for you to become our next highly motivated, customer focused, full time Dispatch Coordinator
As we are a 24/7 Centre, we have day and night shifts (3-4 x 12 hours with 3-4 x days off) that offer a great work life balance for those who want to break away from the standard Monday to Friday and have days off during the week to do some of that “life-admin”.
The Service Management Centre is where the action is, and no day is the same We are responsible for ensuring effective customer solutions including the dispatching of client faults to field-based employees to customers, members of the public and other energy stakeholders. Full training is provided and at your pace.
This role delivers a range of services including:
- Dispatch faults received from client to our field-based fault men and women
- Resolve problems by understanding the business and providing answers or alternative solutions
- Maintain the integrity of power systems through timely and accurate data entry
- And much more
**Nga pukenga matua | Important Skills**
- Minimum 2 years’ customer service experience, preferably in a call centre
- Excellent oral and written communication skills
- Time management and organisational skills
- Problem solving ability and ability to remain calm under pressure
- A strong customer focus
- Great attention to detail
- Sound computer and keyboard skills
- Experience within the electrical industry an advantage (but not a requirement)
**Ko wai matou | Our Organisation**
Want to know more about what it is like to work at Downer? Then head to our People Site here Or copy and paste the following link into your browser: people.downergroup.co.nz/join-our-utilities-team/
**Me pehea ki te tono | How to apply**
- We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.
-
Nz Dispatch Coordinator
12 hours ago
New Zealand Belron New Zealand Full timeThe primary role of Logistics is the efficient distribution of car glass nationally to our network channel - our Smith and Smith branches and to our Authorised Dealers. The role is responsible for the efficient management of our materials handling equipment (MHE) using track and trace technology, and the efficient dispatch of consignments every day....
-
Despatch Coordinator
1 week ago
East Tamaki, Auckland, New Zealand Waste Management Full time NZ$60,000 - NZ$80,000 per yearCompany Description Job Description As a Despatch Coordinator at WM New Zealand, you will play a crucial role in the efficient coordination of fleet scheduling, driver management, and the safe handling of hazardous and medical waste. Your responsibilities will involve dispatching jobs ensuring customer needs are met, balancing driver workloads, monitoring...
-
Production Coordinator
3 days ago
New Zealand Graymont Full time**Job Brief**: Support the efficient and coordinated production of quality products through effective planning, analytics and collaboration with quarry production, safety and environment stakeholders. New Zealand - WH - Oparure Competitive Package + Flexible working arrangement - Build on your production planning career in mining and processing. - Join a...
-
Registrar
1 week ago
New Plymouth, New Zealand New Plymouth District Council Full timeWe are looking for a Registrar to join our team to coordinate efficient registration services that facilitate the acquisition, lending, exhibition, security and safe storage of cultural collections. This person will have a broad range of key stakeholders, artists, curators and registration staff from other institutions, art dealers, collectors and many more,...
-
Operations Support Coordinator
1 hour ago
New Zealand Wise Group Full timePart-time position + Fixed-term + Based in AucklandFlexible + Hybrid working model + Work-life balancePerk plus discount app + Discounted premiums + 30 hours per weekProvide exceptional coordination andadministrative support to the Te Pou and Blueprint for Learning whānaubased in Auckland About Te Pou Te Pou is the national centre of workforce development...
-
Transport Distacher
2 days ago
New Zealand Earthtec Projects Full timeWe are a medium sized civil contracting company seeking an experienced self-motivated and enthusiastic transport dispatcher to join our fast growing company based in Riverhead, Auckland. The majority of our transport operations provide services to our own project sites however we do have some external trucking. You should have a customers first attitude...
-
Warehouse Projects Lead – Fixed term
6 days ago
Northgate Business Park Innovation Way, Hamilton , New Zealand HR Connect Limited Full time NZ$60,000 - NZ$90,000 per yearCompany Description Are you someone who brings sharp thinking, high energy, and a passion for getting things done right the first time? Do you thrive in fast-moving environments where organisation, teamwork, and exceptional customer service truly matter? Job Description We're looking for a Warehouse Projects Lead to take ownership of our specialised...
-
Operations Support Coordinator
2 days ago
Spartan Road, Takanini, Auckland , New Zealand Hall's Group Full timeCompany Description Hall's is a fast-growing transport company specialising in refrigerated transport and logistics. We're well established across New Zealand, with a high profile and a focus on providing top customer service. Our committed drivers and teams represent typical New Zealand values and work hard to service our customers and 'deliver the...
-
Warehouse Assistant
2 weeks ago
New Zealand New Bright Trading Limited Full time**Job description**: **About us** New Bright Trading Ltd (incorporated in 2010) is part of New Bright Group. Over the years we have earned a reputation in the building trade for outstanding quality and dedicated service. Our professional standards have won us many loyal customers for which we are very grateful. **Work Location** Auckland Region Permanent...
-
Store Person
2 days ago
New Zealand Sime Darby Motors Full timeCompany :Sime Darby Transport (NZ) LtdDistribution Store Person – South Island Distribution CentreYour new roleBased within our state-of-the-art distribution centre at Waterloo Park and working within a supportive team, you're the vital link that keeps businesses moving. As a Distribution Store Person, you ensure products are received, stored, and...