Senior Product Designer

6 days ago

Auckland City, New Zealand Serko Ltd Full time

Serko is an NZX50, global business travel and expense company, with our Headquarters based in Parnell, Auckland. As the 2020 HI-Tech Company of the Year, we're a SaaS that is diverse, close-knit group where everyone's opinion matters. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe - and we’re growing Our purpose is to "**Bring People Together**", coupled with a vision to "**Create a Connected, Frictionless Travel Experience**". While the world of business travel is changing, we’re preparing companies for this with intelligent technology that helps them ensure the continued safety and wellbeing of their travelers. **Requirements**: As a Senior Product Designer at Serko, this is your opportunity to make your mark in a fast-growing company. You’ll be working with cross-functional teams to design intuitive, innovative and well-crafted product experiences informed by research that solves real problems for our growing user base. **What you will be doing** - Working collaboratively with product managers, product analysts, software engineers and other designers. - Prototyping concepts for new features and improvements. - Facilitating and/or observing user research and testing of prototypes; customer interviews and other field research. - Participating in and/or facilitating workshops during discovery and delivery. - Gathering data about the market, user needs and behaviours through desk research and field research. - Designing interactions and workflows using Zeno's Design System - Collaborating with design and front-end engineers to extend the Design System and component library where required. **What you will bring** - Proven experience as a UX/Product Designer in software and an ability to articulate how your work in this area has made an impact. - Portfolio demonstrates impeccable foundational design skills (typography, colour, layout, interactions). - Experience with a variety of quantitative and qualitative research techniques and methodologies. Familiar with all the usual tools and techniques including canvases, ideation, personas, journey maps, wireframes and prototypes. - Experienced working with and/or building and maintaining a Design System and be comfortable using Figma with Libraries. - An understanding of atomic principles, web development and agile methodologies. - Collaboration, team work and excellent communication skills (both written and verbal) when liaising with internal and external stakeholders. **Benefits** Serko has a culture where our people bring their whole selves to work, where we believe that inclusion & diversity make us better. - A competitive base salary and opportunity to take part in our employee incentive share scheme, kiwisaver (or global equivalent) and life insurance - Flexible and hybrid working arrangements, where you get to choose how to best structure your day and week so you can be at your best - A focus on both wellbeing and doing, including: - Wellbeing & volunteer days, focused meeting free time - Discounted Southern Cross health insurance (NZ), free flu shots, and access to a confidential support, guidance and counselling service - Enhanced parental leave including - 20 weeks on full pay for the primary caregiver - Three weeks paid Partner Leave - Support for the Primary Caregiver transitioning back to work after leave - work 3 days and paid 5 days for the first month back to work - Access to travel industry discounts

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