Technical Support Specialist

2 weeks ago

Christchurch, New Zealand Ecolab Full time

**The role**:
As our Technical Support Specialist, you will have to opportunity to build relationships with regular commercial customers as you conduct Integrated Pest Management reviews and ongoing training. Working across the South Island, you will provide effective pest detection, elimination, and prevention solutions to customers ranging from F&B plants, Restaurants, Hotels & Aged Care facilities.
- Assist in conducting root cause analysis and providing pest management solutions for complex pest issues
- Work in conjunction with customers to provide in field pest risk assessments and support customers with 3rd party audit compliance
- Conduct group training to both customers and Ecolab Associates
- Support in the development and training of new and existing Pest Technicians
- Identify gaps in service reports and service protocols as well as helping enhance associate training plans.
- Work with internal teams to review contract amendments and non-contract sales based on risk assessments

There will be an expectation of 2-3 days in a month working away from home.
- Experience and/or qualifications as a Pest Technician
- A passion for customer service
- An inquisitive personality with a solution-based mindset to problem solve
- Excellent time management skills and a desire to meet goals and deadlines

Don’t worry if you don’t have everything on this list, we are always willing to support your development. Valid drivers license is a must

**About ECOLAB**:
Ecolab is the global leader in water, hygiene and energy technologies and services. Every day, we help make the world cleaner, safer and healthier - protecting people and vital resources. A trusted partner at nearly three million customer locations, Ecolab is the global leader in water, hygiene and energy technologies and services that protect people and vital resources. Around the world, customers in foodservice, food processing, hospitality, healthcare, industrial, and oil and gas markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals.

**By joining Ecolab you will have the opportunity to enjoy**:

- Working in a supportive, high performing fast-paced team
- Generous base salary plus company vehicle with overtime paid
- Ongoing training, development and internal opportunities
- Flexible start and finish times
- Annual Health and wellbeing benefit

**How to apply**:
**Get social with us**:
Ecolab is an equal opportunity employer that relies on diversity of our workforce to drive innovation and growth.

li-anz

**Our Commitment to Diversity and Inclusion**

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

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