Operations Manager

7 days ago

New Zealand PROFESSIONAL PROPERTY & CLEANING SERVICES LIMITED Full time

**About PPCS**

Established in 1991, PPCS has grown to be one of New Zealands leading providers of commercial cleaning, facilities services and grounds services to corporate, retail, educational, leisure and recreational, aged care, healthcare and government facilities. PPCS is proudly 100% owned and operated in New Zealand. Our dynamic team of 940 spans across our regional offices in Auckland, Wellington and Christchurch with smaller operations nationwide in Whangarei, Hamilton, Tauranga and Levin.

**The Role**

Flexibility is key as this is NOT a 9am to 5pm, Monday to Friday role.

Duties and responsibilities include but not limited to:

- Directing and supporting Contract Managers and Area Supervisors
- Establishing and maintaining a working relationship with all staff
- Responding to clients requests as they are received
- Resolving issues as they are identified by clients and staff
- Reviewing, approving and presenting payroll documentation for processing
- Understanding and responding promptly to clients requirements by promoting and maintaining close communication
- Understanding and ensuring that HSAW obligations and responsibilities are being followed in the workplace
- Ensuring service delivery exceeds the expectations of our clients in accordance with the specifics of the contract

We are looking for someone with:
5+ years operational supervision and management experience preferably in the service delivery industry

Excellent verbal and written English language skills

A great team player who is reliable and self sufficient

Ability to prioritise workload to achieve client satisfaction

Ability to multitask

Great organizational and time management skills

Good computer skills (Microsoft Office Suite)

The ability to be adaptable and keep cool under pressure

Being able to make effective decisions particularly on site

Ability to adhere to all company policies and procedures and promote the compliance of others

**Why Work for PPCS'**

As part of the PPCS team you will be working with other motivated and great people. You will be equipped with **a company vehicle, fuel card, laptop and tools of the trade**. Full training and support will be provided so you will be confident in your duties.

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