Business Digital Operations Lead

6 days ago

Wellington Central, New Zealand Health New Zealand - Te Whatu Ora Full time

**Are you ready to join the team that will lead public health and technology integration**to improve health outcomes?**
- **Location: Wellington**:

- **Permanent, Full-Time**

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

**About the Role**

The **Business Digital Operations Lead**is a permanent, full-time roles that**sits in the Major Projects team in the Protection Directorate of the National Public Health Service (NPHS).

This role is responsible for leading the operational implementation, monitoring, and delivery of the protection led technology systems. This role ensures that effective operational processes are optimal to support the use of the systems by public health kaimahi. This role will oversee the operation of the systems, ensure operational reporting, business rules are fit for purpose and user are supported to make the most of these nationally consistent systems.

**About the Team/Service/ Location**

The NPHS within Health New Zealand - Te Whatu Ora, work towards Pae Ora (healthy futures) for all by engaging with the wider determinants that impact people's health, focusing on oranga/wellbeing, prevention, protection, and population-level intervention. We are connected across boundaries to deliver public health services that are nationally planned, regionally delivered and locally tailored.

**About you**

You'll be a motivated and collaborative team member with a strong background in managing and supporting business-facing technology systems within complex environments. You'll bring a deep commitment to Te Tiriti o Waitangi principles, ensuring equitable outcomes and culturally responsive practices in all areas of your work.

You will bring:

- highly developed analytical skills with a strong ability to use data-driven insights for continuous operational improvement.
- proven expertise in designing, implementing, and refining business systems and operational processes.
- excellent organisational skills, with the ability to prioritise tasks, meet deadlines, and maintain accuracy and confidentiality.
- advanced digital literacy and the ability to navigate and contribute to improvements across our Salesforce platforms.
- strong written and oral communication skills, enabling you to translate complex information clearly for a range of audiences.
- a collaborative, relationship-focused approach that builds trust, engages diverse stakeholders, and fosters innovation to deliver shared outcomes.

**Working for Health New Zealand**

**How to Apply**

**_Whilst Health New Zealand is undergoing change affected kaimahi will be given preference and priority for this position._

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