Assistant Manager

11 hours ago

Auckland City, New Zealand Caltex Waimauku Full time

**About the Role - Assistant Manager**

Currently we have Assistant Manager position available at our service station in Waimauku. This is an opportunity to contribute to a dynamic, and friendly retail team where excellence, success and people are valued and rewarded. The job involves having the capability to work with and lead a diverse, small team on a variety of tasks throughout the day. You will use your management skills and retail experience to support the Manager in monitoring the operations and processes of the service station.

You will be responsible for performing the following tasks to the highest standards:

- Lead the team and ensure an exceptionally high level of customer service during the shift;
- Assist the Manager in purchasing/ordering products from various suppliers as per requirement and the following budget;
- Maintain records of stock levels and financial transactions during the shift;
- Connect with customers and taking random customer feedback to assess their satisfaction regarding customer-service;
- Respond to customers' inquiries and complaints about goods and services;
- Assist the Manager with the smooth implementation of policies and procedures;
- Assist with creating rosters for employees;
- Support with the team’s management, including engagement of the team, development, training, recruitment, and other people related tasks;
- Assistant Managers run shifts when the Manager is not on the premises;
- Ensure compliance of health and safety regulations.

**Qualification, Experience and Personal Attributes Required**
- Friendly, passionate, people-person;
- A level 2 or 3 qualification will be an advantage.
- 1-year relevant experience in retail is a plus.
- Friendly, Passionate, People-Person.
- Someone that has the motivation to achieve and improve continuously.
- Hardworking and reliable person with great attention to detail.
- A passion for providing excellent customer service and always putting the customer first.
- Great communication skills.
- A positive attitude with the ability to problem solve.
- The ability to remain calm and courteous under pressure.
- A passion for sales and prior sales experience in a similar environment is an added advantage.

**Pay & Benefits**
- Hourly rate starts ranges between $30 and $32 for full-time, permanent roles with a minimum of 35 hours guaranteed.
- Great opportunity for growth.
- Work on weekends is available.

Applicants for this position should have a valid work visa or NZ residency/citizenship. Please mention your status in your CV.

Please upload your cover letter and an up-to-date CV or Resume.

We look forward to hearing from you.

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