Front of House Assistant

5 days ago

Auckland City, New Zealand Xero Full time

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

**How you’ll make an impact**

A typical day in this role will be extremely varied. You’ll be carrying out administrative tasks such as assisting with travel and accommodation requests, providing access to our offices, ordering and restocking of supplies, processing mail and courier packages, notifying and liaising with contractors on building maintenance issues. You will help arrange and assist with office events and catering, and other ad-hoc duties which may include some lifting.

**What you’ll do**:

- Provide a helpful and welcoming experience for Xero’s and all visitors to Xero.
- Maintain a beautiful and well-stocked working environment.
- Liaise with Xero’s and external contractors, such as cleaners, to ensure quality results with mínimal disruption.
- Organise Access and ID Cards for all staff and contractors
- Assist with travel and accommodation requests for employees following Xero’s policy and procedures.
- Assist with processing purchase orders and invoices relating to WX team activities.
- Assist with WX related reporting procedures i.e occupancy and security
- Handle incoming and outgoing mail, organise couriers, and distribute mail to staff.
- Help and support the WX team achieve its goals.

**What you’ll bring with you**:

- Front of House and Reception functions within a corporate environment.
- Carrying out facilities support services within a fast paced, ever changing office environment.
- Experience learning and mastering new software systems.
- Experience within a team-based environment working with a diverse range of backgrounds.
- Attention to detail, accuracy and organisational skills.
- Ability to quickly learn new systems and processes.
- Ability to build and maintain strong working relationships with staff and service providers.
- Great customer service skills with confidence in dealing with customers in an effective, friendly and professional manner.
- Strong organisational and planning skills with the ability to effectively prioritise workload to ensure that multiple activities are completed in an efficient manner to a high standard.
- Strong written and verbal communications skills
- Proactive, self starter with the ability to quickly adapt
- Xero is a Rainbow Tick certified employer._
- Xero strongly encourages employees and contractors to be vaccinated against COVID-19 in order to work from a Xero office, or engage in any face-to-face Xero business._

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