Client Relationship Management

3 days ago

Auckland City, New Zealand Marsh Full time

**Client Executive**

**What can you expect?**

This role will be responsible for managing a portfolio of key accounts and ensure high degree of client service at all times.

**What is in it for you?**

Marsh strongly believes in “Feeling comfortable bringing your whole self to work is a fundamental right of every colleague “. We offer following benefits to our employees, so they feel valued each day at work:
- Leading training and development program
- Professional environment where your career path really matters and is supported in our global organization
- Great team environment with energetic and supportive colleagues
- Modern open plan office with easy accessibility to public transport and parking facilities
- Flexible work hours to support your work life balance

**We will count on you to**:

- Work with a portfolio of larger commercial clients to demonstrate a comprehensive understanding of them and the corresponding business and organisational risk and insurance matters.
- Assist Regional Manager with the preparation, management, implementation and achievement of team/unit business plans and goals
- Meet and exceed service standards agreed in the client’s service agreement
- Collaborates with senior level colleagues and project specialists to identify key decision makers, account needs and underlying risks to determine potential services, products and combinations that will best serve and address client business objectives, business compliance so as to expand accounts.
- Maintain an active and direct involvement in all claim related matters
- Contribute towards the Company’s profit objectives through the effective management and attainment of revenue and expense budgets.
- Attends and participates in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the Company.
- Contribute to the achievement of Practice and Team business plans and objectives.

**We would like you to have**:

- Experienced in working with commercial organisations
- Level 5 qualifications
- A sound product knowledge across the main commercial insurance lines
- Be confident interacting and presenting to clients
- Sound communication skills
- A strong sense of being inclusive and understanding diversity in the workforce
- Travel may be required on occasion

**What makes you stand out?**
- Strong written and verbal communication skills
- A passion for our industry
- Possess and maintain up to date technical knowledge of multiple commercial and corporate classes of insurance and relevant legislation
- Be able to credibly discuss relevant, current risk issues.
- Ability to work independently and in a team environment

**About Marsh**:
**Marsh is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their sex, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.**

At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

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