Customer Service Representative Wellington

3 days ago

Wellington City, New Zealand StraitNZ Full time

At Bluebridge Cook Strait Ferries, it’s all about making sure our customers really do love the getting there and as New Zealand’s borders open and the world moves again, there’s no better time to step into your career in the travel industry

This is no ordinary, same-same kind of job. Our
**Customer Service Representatives **are the face of Bluebridge and are there to help make our customers realise the excitement of a Cook Strait Ferry crossing, from the time of booking, to welcoming them at our terminals and seeing them embark on their journey. And don’t worry, as well as engaging with customers over the phone and greeting them when they arrive to travel, you’ll also get out and about across the port, including helping with lines work to tie up and let go ships as they arrive and depart.

As Bluebridge is a 24 x 7 operation in Wellington, we need Customer Service Representatives at all hours, so the role usually involves shift work. However, we always try to be flexible and if you can only offer part time hours, or are student looking for summer work, we’d still love to hear from you.

If you come and join us, you’ll work with great a bunch of people who are committed to providing a fantastic experience for our customers, and you’ll also get access to:

- Competitive wages
- Generous staff travel benefits for you, family, and friends
- A downtown Wellington location with free on-site parking
- Full uniform and high-quality Personal Protective Equipment
- Extensive training and great opportunities for further upskilling in first-aid, conflict management and customer care
- Chances to progress within the customer facing teams or move to different parts of the Bluebridge organisation.

While having a full, clean driver licence would be great, it’s not critical.

**So, if you have a passion for delivering amazing customer service and want to work in a role that will challenge and also reward, we’d love to hear from you today**.

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