Small Business Relationship Manager

**Req ID**: 73999
**Department**: Business Banking BoP & Rotorua
**Division**: New Zealand
**Location**: Rotorua
Ko Mātou - About Us
Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.
Mō te tūranga - About the role
As a Relationship Manager in our Business & Agri function, you’ll play a key role in helping to support and enhance the financial wellbeing of our Small Business customers across the Rotorua region. This role is responsible for building and maintaining critical relationships, and identifying opportunities to expand ANZ’s presence particularly.
Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.
**Role Location**: Rotorua
**Role Type**: Permanent, Fulltime
Ka aha tō rā e kite ai? - What will your day look like
**Key responsibilities of the role will include the following**:
Develop, maintain and grow a customer portfolio with sustainable long-term client relationships
Create simpler banking experiences and deliver strong outcomes for customers by taking the time to understand them and the individual needs of their businesses
Align with overall business strategies of sourcing new business, maximising existing business, and increasing effectiveness, along with keeping abreast of the market and economic trends
Collaborate with product partners and other important stakeholders to ensure effective and value added solutions are identified for customers, whilst minimising all potential risks to ANZ
Leverage your strong financial analysis, stakeholder management and communication skills, to provide customer solutions and proactive insights, directly contributing to ANZ’s purpose
Ōu Pūkenga? - What will you bring?
To grow and be successful in this role, you will ideally bring the following:
Proven experience in relationship management, business development, portfolio and/or account management
Previous experience in banking/financial/accounting, or relevant business experience would be beneficial, but not essential
Confident relationship building skills in networking, negotiating and influencing to enhance customer relationships, and growth in portfolios
An analytical and growth mind set, with experience in evaluating financial accounts, budgets and cash-flow
Expertise translating information into insights
Ability to be proactive, approach challenges with a ‘can-do’ attitude, and act decisively with information on hand
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.
He aha te take e uru ai koe ki a mātou? - So, why join us?
As a Purpose-led bank, we’ve committed to delivering commercial and societal outcomes across environmental sustainability, financial wellbeing and household affordability. We deliver these sustainability commitments with our customers, in our business and across the communities where we operate.
Career development means different things to different people. It may simply mean developing a skill, broadening your experience by moving sideways or stretching yourself by moving to a different business. How you manage and develop your career is up to you, but ANZ is committed to helping you do this by providing you with the support, tools and resources you need.
Te Rā Ōtinga - Job Posting End Date
30/08/2024, 11.59pm, (Melbourne Australia)