Administration Team Leader Ophthalmology Department

**Mō te tūnga | About the role**

Te Whatu Ora Health NZ Waitaha Canterbury is seeking an Administration Team Leader to join our Ophthalmology Department. As a team, we are committed to putting people at the heart of all we do and honoring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations.

As the Administration Team Leader, you will be responsible for leading and managing the administration team to deliver effective and efficient administration services that enhance patient flow and meet the ongoing changing needs of the service.

**Specifically, you will be responsible for**
- Leading and managing the administration team and culture
- Effectively managing team workload and resources
- Embedding a consumer-focus within the team
- Contributing to systems and process enhancements
- Monitoring and reporting on team delivery against key metrics
- Contributing to the operational management of the service
- Managing the purchasing of departmental office supplies
- Participating in project activity to support timely, quality and cost-effective delivery

**Ngā pūkenga me ngā wheako | Skills and experience**

To be successful in this role, you should have the following capabilities:

- Exceptional customer focus
- Experience managing data and a variety of information systems
- High level of diplomacy and interpersonal skills with the ability to negotiate and influence sensitive issues
- Experience leading successful improvement initiatives
- Health sector experience
- Pervious leadership experience is advantageous but not a necessity.
- A relevant diploma in business or information is advantageous but not a necessity.

We believe that diversity and inclusion are critical to ensure we deliver the best care for our diverse communities. Therefore, we always respect and value everyone's differences. When making decisions, we consider and seek a diverse range of viewpoints, especially those from minority groups.

**Mō mātou | About Us**
- Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do - _

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Te Whatu Ora [Health NZ] Waitaha Canterbury, is driven by our **ā Mātou Uara (Our Value**:

- **s)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua

**Ngā** **hua | Benefits of working at Te Whatu Ora [Health NZ]**

When you work at the Te Whatu Ora [Health NZ], you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you are part of something greater than yourself and encouraged to be your unique self

We have a range of clinical and non-clinical roles at Te Whatu Ora [Health NZ] Waitaha Canterbury, there could be a place for you

Please visit our careers website for other roles and find your ideal fit within the Te Whatu Ora [Health NZ] Waitaha Canterbury

**The Future of the Health Industry**

**Nau mai, haere mai, tauti mai