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Administrator Christchurch Emergency Department

2 weeks ago

Christchurch, New Zealand Health New Zealand - Te Whatu Ora Waitaha Canterbury Full time

Christchurch - Christchurch Hospital - Emergency Department
- 0.8 FTE (32 hours per week)
- Permanent part-time position
- The roster will be communicated to the successful applicant at the interview

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we’re building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.

**About the role**

We have a permanent part time position available working 32 hours part-time in our Emergency Department for an Administrator. We operate on a 24 hour 7 days a week basis, so preference will be given to applicants who are available over the full range of day, night and weekend shifts.

This is a busy and demanding role, being the initial point of contact for patients arriving at the Emergency Department and ensuring patient management systems are accurately updated and processes carried out in a timely manner.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4/Profile 4A

For further information about the administration and clerical pay equity settlement please follow the link below:
PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)

**In this role you will be responsible for**:

- Administration of Te Whatu Ora patient management system
- Prioritising competing admin tasks for efficient patient flow
- Processing patient information, records and Accident Compensation information
- Showing respect and maintaining confidentiality of information
- Providing great customer service to patients, staff and whanau
- Having empathy, being calm under pressure, and attentive to detail

**About the Team/Service/