Administrator Christchurch Emergency Department

Administrators Emergency Department
- We have 0.8 FTE permanent position in our Emergency Department.
- Are you energetic, motivated and looking for a rewarding and

challenging role as an administrator?
- The roster will be communicated to the successful applicant at the
interview
Mō te tūnga | About the role
Christchurch Emergency Department (ED) is the
largest ED in the South Island seeing more than 101,000 patients per year and
covers a population catchment area of 500,000. We are part of a dynamic
multidisciplinary team in the Emergency Department at Christchurch Hospital.
We have a 0.8FTE permanent Administrator vacancy in
our Emergency Department. We operate on a 24 hour 7 days a week basis, so
preference will be given to applicants who are available over the full range of
day, night and weekend shifts.
This is a busy and demanding role, being the
initial point of contact for patients arriving at the Emergency Department and
ensuring patient management systems are accurately updated and processes
carried out in a timely manner.

**In this role you will be responsible for**:

- Administration of Te Whatu Ora patient management system
- Prioritising competing admin tasks for efficient patient flow
- Processing patient information, records and Accident Compensation

information
- Showing respect and maintaining confidentiality of information
- Providing great customer service to patients, staff and whanau
- Having empathy, being calm under pressure, and attentive to detailNgā pūkenga me ngā wheako | Skills and experience

**Your skills will include**:
**Essential**:

- Excellent customer service skills - people focused
- Excellent organisational, time management and problem solving

skills
- Ability to achieve accuracy and maintain attention to detail
- Ability to meet deadlines and work unsupervised
- A team player
- Intermediate user in the Microsoft suite of products e.g. Word,
Outlook, Excel
- Excellent keyboard skills
- High level of written and verbal communication skills
- Demonstrated perceptiveness and a proactive approach in an

**administrator role.Desired**:

- Broad administrative experience in a health related field
- Knowledge of medical terminology
- Familiarity with the public hospital system (including the patient

management system)
- Awareness of people of differing cultural backgrounds.
Mō mātou | About Us
- Ko ngā tāngata, te mātua mahi - Putting people at the heart of all

we do
- We are committed to honouring Te Tiriti o Waitangi
and its principles by ensuring our partnership with Māori are at the forefront
of all our conversations. We believe in improving, promoting, and
protecting the health and well-being of the Canterbury and the West Coast
community.
The culture at Te Whatu Ora [Health NZ]
Waitaha Canterbury, is driven by our ā Mātou Uara (Our Value
- s):

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te

pono.
- Responsibility for outcomes - Te Takohanga i ngā huaNgā hua |
Benefits of working at Te Whatu Ora [Health NZ]
When you work at the Te Whatu Ora [Health NZ], you
are part of a wider whānau that will support you along your journey. We offer
great coaching, mentoring and learning outcomes for all staff. We are always improving
our facilities across all campuses and have amazing discounts from select
retailers, restaurants and businesses. At Te Whatu Ora [Health NZ], you are
part of something greater than yourself and encouraged to be your unique self
Contact

Nau mai, haere mai, tauti mai

The Future of the Health Industry
It will be a condition of employment for this role
that you are vaccinated against Covid-19. It is therefore a condition of this
requirement includes gaining Booster Dose. As a person working in the
health and disability sector you will come into contact with a large number of
people, some of whom may be vulnerable. Without a vaccine, there is the
risk that you may contract Covid-19 or pass Covid-19 to other staff. This can
place an increased burden on our healthcare system. The requirement to be
vaccinated is to keep you safe and also to endeavour to protect others against
the potential transmission of Covid-19 as a result of you contracting it in the
course of your employment.