Service Delivery Support

2 weeks ago


Hamilton, New Zealand NZ Post Full time

Service Delivery Support l Permanent| Part-Time | Hamilton
New Zealand Post is an iconic New Zealand business and we are committed to a future that meets our customers both physically and digitally. We work hard as a team, where getting to know your colleagues and having fun on the way is all part of the role. As Service Delivery Support based in Waikato Operations Centre, you are critical in engaging our workforce in the processing/delivery of our customer's mail and parcels in a timely and efficient way.
In this role, you will
- Interact daily with Delivery Agents, Mail product
- Organise and process mail as required
- Organise administration tasks including scanning, filing and providing updates to back office, and any tasks specified by the Service Delivery Manager and Service Delivery Coordinator

To be successful in this role you will have
- Be available to work Monday to Friday 7.00am to 1.30pm
- Strong organisation skills 
- Proven experience in over the phone customer service
- The ability to deal with a diverse audience
- Restricted or Full Class 1 New Zealand Driver's License
- Comfortable being on your feet and lifting parcels of up to 25kgs
- Be confident using computer systems Microsoft Office Word and Excel

There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.
We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.


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