Service Desk Analyst

2 weeks ago


New Zealand Alpha Personnel Recruitment Ltd Full time

Our large Corporate Company is seeking a strong Level 1,2 service desk analyst for a 4 to 6 months contract initially or on a fixed term contract for 6 months which may be extended.

**Contract Pay Rate: $27 P/H**

**Fixed term Contract $57000K Per Annum**

**Experience**
- Proven experience in the support of Windows XP/7/10 operating systems
- Proven experience in the use of user provisioning tools such as Activate
- Sound understanding of MS Active Directory, Exchange tools, Citrix.
- Proven experience in the use of remote desktop tools (such as Windows Remote Desktop Connection)
- Sound understanding of ITIL principles

**Role Competencies**
- Proven ability to manage a high volume of work under the pressure of deadlines and with attention to detail.
- Making decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure.
- Uses rigorous logic and methods to solve difficult problems with effective solutions.
- Delivers results to a high standard.
- Pursues everything with energy, drive and a need to finish. Seldom gives up before finishing, especially in the face of resistance or setbacks.
- Strives to understand and improve the quality and delivery our services and processes.
- Ability to build strong relationships with customers, gaining their trust and respect.
- Dedicated to meeting the expectations and requirements of customers.
- Champion of customers needs

**Only those with the right to work in NZ will be considered for this contract roles.



  • New Zealand Alpha Personnel Recruitment Ltd Full time

    We are currently looking for experienced Level 1 & Level 2 Service Desk Analysts for a number of positions in Wellington CBD. Excellent opportunity to get your foot in the door and expose yourself to new opportunities out there. **What we are looking for**: - Ability to demonstrate experience, resilience and customer focus in a technical environment. -...


  • New Zealand Alpha Personnel Recruitment Ltd Full time

    Our reputed client is looking for a level 2 IT Service Desk Analyst to work with them in Auckland. Permanent Opportunity **Some of the skills required are**: Essential Excellent verbal and written communication skills. Demonstrated ability to be customer focused in a technical environment Experience in prioritising support requests Ability to plan work...

  • IT Service Desk

    2 weeks ago


    New Plymouth, New Zealand Potentia Full time

    Are you the go-to person in your group of friends for all things tech-related? Do you find yourself fixing your grandmother's printer on a weekly basis? Well, have we got the job for you! A well known accounting and business advisory firm in New Plymouth, due to an internal promotion, are looking for a Service Desk Analyst to join their team of IT whizzes....


  • New Zealand ERGO OCEANIA LIMITED Full time

    Bachelors degree or above in IT/computer science or relevant qualification, oversea qualification is acceptable - Or at least one-year relevant work experience - Solid understanding and working knowledge of: - Microsoft Active Directory and user administration - Windows Operating systems, including Win 11 - Microsoft Office365 focus Exchange Online,...


  • New Zealand ERGO OCEANIA LIMITED Full time

    About the Role: Bachelors degree or above in IT/computer science or relevant qualification, oversea qualification is acceptable Or Minimum one years technical experience within enterprise environments with a focus on end-user services and back-end services. **Solid understanding and working knowledge of**: - Active Directory Users and Computers - Active...


  • New Zealand Imara Limited Full time

    **The Company** A nimble and fast-paced Cloud First IT Managed Services provider for businesses in NZ is on the hunt for an L2 Service Desk Engineer who supports customers through proactive IT Managed Services. Based in Albany, and after the training period, a largely work from home role, our client is a family-oriented business that focuses on provided...


  • New Zealand Platinum Recruitment Limited Full time

    Platinum Recruitment is thrilled to present this Service Desk Engineer opportunity on behalf of our Dunedin based clients. This is a permanent opportunity that has been created due to the continued growth of our clients. **_The Role:_** As the first point of contact, you will have a customer-centric mindset focused on delivering an amazing experience for...


  • New Zealand Platinum Recruitment Limited Full time

    Platinum Recruitment is thrilled to present this Service Desk Engineer opportunity on behalf of our Christchurch based clients. This is a permanent opportunity that has been created due to the continued growth of our clients who are a locally based MSP. **_The Role:_** As the first point of contact, you will have a customer-centric mindset focused on...


  • New Zealand Imara Limited Full time

    **The Company** A key strategic IT Managed Services Provider for an Enterprise Technology firm in NZ, the role of Service Specialist has been created to drive value to customers through proactive IT Managed Services Support. They provide and implement Modern Workplace solutions into this market and continue to drive value across support, professional...


  • New Zealand Methanex Corporation Full time

    **Position Summary **Position Responsibilities**: - To effectively manage allocated Business and IT initiatives from the Annual Plans to accepted quality standards - To sustain strong relationships with users, system owners, business leaders and vendors/suppliers in one or more business functions to proactively identify potential system improvements - To...


  • New Plymouth, Taranaki, New Zealand The Warehouse Group Part time

    Delivering Exceptional Customer ExperiencesThe Warehouse Group is committed to delivering exceptional customer experiences through our stores and online platforms. As a Customer Service Team Member, you'll play a key role in ensuring our customers receive the highest level of service possible.Role Responsibilities* Providing excellent customer service at our...


  • New Plymouth, New Zealand Wells Full time

    Wells Instrument & Electrical Limited has an exciting opportunity in the internal technology team, who provide support for the Wells group of companies. Wells Instrument & Electrical Limited is part of the Wells group of companies. Wells is a solid and progressive company recognised for providing electrical, technical, and automation contract services to our...

  • IT Support Analyst

    1 day ago


    New Zealand Alpha Personnel Recruitment Ltd Full time

    My client is a reputed orga join their IT Team for the up-keep and maintenance of their infrastructure solutions.Support the service desk team and the wider teams of the organisation with their L1/L2 Support. **Job Specifications**: - Adept in Microsoft365 and Sharepoint Environment - Working knowledge of Azure, Active Directory, Teams and Sharepoint -...

  • Front Desk Staff

    6 days ago


    New Zealand Ei Consulting Group Ltd Full time

    We base in Auckland. We are now looking for multiple experienced front desk staff to join us. This is a full-time role with minimum 30hours per week. **Responsibilities and Accountabilities**: Greets clients and visitors, and responds to all inquiries and requests. **Tasks Include**: - Greeting and welcoming customers, and directing them to the...

  • Service Analyst

    2 days ago


    New Zealand Toyota New Zealand Full time

    An exciting opportunity now exists to join our Aftersales team as a Service Analyst at our Head Office in Palmerston North. This is a great opportunity to use your exceptional analysis skills to guide us in making the right decisions for our business. This role will see you working within the business to provide business intelligence for a number of key...


  • New Zealand Te Whatu Ora - Health New Zealand Full time

    Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it **Te whiwhinga mahi | The...


  • New Zealand TwoTicks Full time

    **Overview** Our client is seeking a skilled and motivated Intermediate QA Analyst to join their Quality Assurance team. In this role, you will primarily focus on embodying the user, designing and executing manual smoke and usability tests, as well as automating end-to-end, API and regression tests. You will play a crucial role in ensuring the quality and...


  • New Zealand New Zealand Government Full time

    Kaitātari Hoahoa | Design Analyst - Wellbeing & Housing Join an organisation contributing to meaningful outcomes, About Aotearoa, for Aotearoa - data that improves lives today and for generations to come. Mōu | For you Tatauranga Aotearoa Stats NZ are dedicated to diversity, equity, inclusion, health, and wellbeing. We welcome every gender, ethnicity,...

  • Principal Analyst

    7 days ago


    New Zealand Te Whatu Ora - Health New Zealand Full time

    **Contribute to transforming the future of health****: - **Lead critical work on assisted dying and abortion service data and annual reports**: - **Flexible working, work from where you are*** Join Te Whatu Ora at a key time, where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health...


  • New Zealand Westpac Group Full time

    Westpac Group is working together to build a fairer and stronger New Zealand. Our purpose is to create better futures together.We're seeking an experienced Digital Channel Analyst to join our team. In this role, you will work closely with Digital Channel Managers and other stakeholders to identify trends and opportunities in digital channels. You will...