Service Desk Analyst
2 weeks ago
Our large Corporate Company is seeking a strong Level 1,2 service desk analyst for a 4 to 6 months contract initially or on a fixed term contract for 6 months which may be extended.
**Contract Pay Rate: $27 P/H**
**Fixed term Contract $57000K Per Annum**
**Experience**
- Proven experience in the support of Windows XP/7/10 operating systems
- Proven experience in the use of user provisioning tools such as Activate
- Sound understanding of MS Active Directory, Exchange tools, Citrix.
- Proven experience in the use of remote desktop tools (such as Windows Remote Desktop Connection)
- Sound understanding of ITIL principles
**Role Competencies**
- Proven ability to manage a high volume of work under the pressure of deadlines and with attention to detail.
- Making decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure.
- Uses rigorous logic and methods to solve difficult problems with effective solutions.
- Delivers results to a high standard.
- Pursues everything with energy, drive and a need to finish. Seldom gives up before finishing, especially in the face of resistance or setbacks.
- Strives to understand and improve the quality and delivery our services and processes.
- Ability to build strong relationships with customers, gaining their trust and respect.
- Dedicated to meeting the expectations and requirements of customers.
- Champion of customers needs
**Only those with the right to work in NZ will be considered for this contract roles.
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